Quirkycampers Reviews

Awful Hired a van paid 1 389 78 returned 500 deposit taken with no informwtion or breakdown of cost for repair replacement etc Fraudulent thieves

Review specifically for Chip - can t give zero stars otherwise I would Last minute booking 3 days prior to intended departure Confirmed late by owner when I had already found an alternative so requested a refund immediately QC advised me this would be at the discretion of the owner initially great customer service from QC themselves who endeavored to support Chips owner immediately stopped responding to any correspondence and then refunded just 30 of what I had paid automatically taken by QC despite no actual confirmation from the owner just a few hours earlier stating now difficult to rent at such short notice For info timings booking requested at 0500hrs while I was on a night shift confirmed at 1030hrs by owner while I was sleeping cancellation requested at 1300hrs when I woke up QC repeatedly stated policy is at discretion of owner and then refused to allow me to write a review despite paying 70 for a service I had not received and again stopped communicating Terrible service from the owner of Chip would not recommend

Firstly the T C s are outdated You can t make any amendments within 30 days of the booking unless you have COVID Which really annoys me because there are other unfortunate unforeseen things that happen and prevent people from travel We lost 362 because we couldn t travel due to our daughter being unwell We offered to pay for the cancellation but was told we lost the entire money and would need to rebook different dates Absolute daylight robbery We understand there are travel insurance to potentially avoid this loss of money for hire however I m not even sure if the cost of this would even get you a full refund in fact the issue is having offered to pay an amendment fee for new dates that were available doesn t seem a big ask As if we d pay another 362 to hire a van that we may not even get to drive again with a company that is riddled with unfair and very sly terms and conditions We was so excited for this experience which was totally ruined by Quirky Campers greed for money and no understanding of an unforeseen situation that wasn t COVID related If you re thinking of hiring I wouldn t bother unless you think the travel insurance is worth the money

There are a million and one hidden charges that will only become apparent when your holiday is over Customer service are unhelpful and I ve been left in tears over losing money I can t afford to lose

Giving one star as 0 not possible We hired a campervan after we had returned it had it inspected by the owner and all the paperwork signed the owner claimed that there was damage we disputed it and quirky campers told us they were withholding our deposit AND charging us 500 Absolute scammers do not use

Disappointed Been on campervans for sale a long time and every time I message someone no one replies Are these vans actually for sale or sold Same has happened with family members and friends Has this happened to anyone else Its so annoying

Booked a van in August for a December trip The owner of the van cancelled the booking at the end of November as they ve decided to go on a break themselves Customer service tried to help but there s no equivalent available We d taken a chance on Quirky cancelled hotel bookings that we can t now get back Completely unreliable service with flakey owners Buyer beware and have a back up option booked in case

I recently stayed in a very cute camper van called Hampi It had been refurbished by its owner who does it for a living A lovely cosy home on wheels The bed was very comfy Everything you needed was there and it was so nicely designed The cute little wood burner gave off a surprising amount of heat which was more than enough to heat the van Easy to drive and park A great winter holiday van and I m sure a summer one too I highly recommend it

Lovely van helpful owners who were friendly and even helped with questions while we were away

Frida is a dream machine we absolutely LOVED everything about her Not just the fact that she can fit us all in so snuggly even our teenage kids The fact they also get their own safe space a bunk each makes all the difference and keeps the peace Its not our first rodeo in her and we fell in love with her all over again Thank you so much for lending us your incredible creation xxxx