Randr-alloys Reviews

Alloy wheels specialist UK and international supplier R R Alloys

4.82
62 reviews
Excellent Rating
Based on 62 user experiences

RatingFacts is an independent review platform and is not affiliated with Randr-alloys (randr-alloys.co.uk). All trademarks, logos and brand names are the property of their respective owners. Learn more · Report abuse

All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 62 reviews

Overall customer experience with Randr-alloys is overwhelmingly positive, with numerous reviews praising exceptional customer service and helpful staff, particularly David and Ben. The company excels in communication, providing regular updates and expert advice throughout the purchasing process, even for complex international orders. Delivery is consistently highlighted as very fast, often arriving internationally within days and being well-packaged to prevent damage. The product quality, specifically wheels and tyres, is generally described as excellent, meeting or exceeding expectations. The pricing is frequently noted as competitive or good value compared to local sellers. However, a small number of reviews mention issues with after-sales support, specifically regarding defective parts like corroded centre caps and incorrect fitment advice. Some customers experienced shipping problems after the wheels arrived in their destination country, though the company was commended for staying on top of tracking. The returns or problem-resolution process appears slower in isolated cases, with replacement parts taking nearly a week to arrive. Despite these minor cons, the vast majority of customers express high satisfaction, strongly recommending the company and noting the ease of doing business internationally.

What customers love
  • High-quality products (wheels/tyres) that meet expectations
  • Competitive pricing and good value
Common concerns
  • Slow resolution for replacement parts in
  • Incorrect fitment advice leading to non-fitting
  • Corrosion issues on some components (centre

Last updated 4 months ago

R

Communication was perfect

Communication was perfect Product as described Assistance was optimal all way by all means
D

I am thrilled with my new alloy wheels

I am thrilled with my new alloy wheels and tyres David was very helpful and the service was fantastic
T

This company are superb to deal with

This company are superb to deal with I needed wheels tyres for my Triumph Stag David sent me photos of the wheels on a same colour car to assist my choice The wheels etc were expertly packed and I was communicated with throughout their transit Buy with confidence from these guys they are old school professionals
T

Kept informed all the way through the

Kept informed all the way through the process
D

Top company to deal with always felt confident from 12 000 miles away

David kept me informed through all the difficulties they were experiencing with covid and container clearance etc and was a pleasure to deal with had a few others that kept me in the loop about my RS Alloy 15s to fit my 2 8i Capri that there is zero availability of any items let alone decent rims in Australia they came from the UK in about 7 days door to door at a very reasonable freight cost great company 10 10THANKS TO ALL OF YOU
B

RS4 wheels

Already ordered 2 sets of wheels and very happy with their service They answer al your questions and are very friendly
J

Fantastic guidance and help finding the

Fantastic guidance and help finding the right size wheels and really quick shipping to Australia Very highly recommended
S

WHAT AN EXCELLENT COMPANY

Excellent service from start to finish very through in making sure the wheels were the right fitment for my car Updated regular when the delivery would be Couldn t ask for more
D

Highly Recommended

I cannot fault this company absolutely amazing customer service I would highly recommend R R Alloys to anyone wanting a craking set of wheels for their classic car Hope to deal with you again very soon
J

Proper professional company

David and the the team were waiting for my wheels to arrive and kept me informed with regular updates When they did get the wheels they fitted the tyres had them balanced and arranged delivery by UPS The wheels were delivered on time and were very well packaged Consequently they were in perfect condition I was very pleased with the competitive price and excellent service

About Randr-alloys

Alloy wheel specialist in the UK and world wide supplier of JBW Minilights Compomotive Team Dynamic Pro Race TRS harnesses PCD hubcentric adaptor plates spacers

Visit Website

Own this business?

Claim your profile to respond to reviews, manage your listing, and build trust with customers.

Claim This Business