Rarecandycanada Reviews

Worst company ever

Worst company ever Missing product Sent the wrong size Zero response from email phone online chat This has to be the worst company I ve ever dealt with In 2024 when you can order anything from anyone at any time with superior customer service this place needs to be shut down It s a joke trust the reviews

They are thieves

These people are a bunch of thieves Don t bother ordering from them you don t get anything they just take your money their customer service is non existent I emailed 4 times no response I hope you guys choke on all the money you are stealing from people I have contacted my bank for a chargeback

Go anywhere else with your money

They messed up half my order refused to refund or replace the qrong items and blocked me on social media because i started commenting on their posts as a buyer beware Go anywhere else with your money These people have no concept of what makes up a positive customer experience They have been bombarded with 1 star reviews for a reason

Random japanese can crap

I ordered a box or random japanese candy supposedly worth 50 but there barely anything there a meager pocky stick box 2 crappy water juices a tiny energy drink can shouldnt even be classified as soda or candy and 1 marshmallow Hoora yipee what a load of crap

ZERO STARS

ZERO STARS I ordered two large packages of Swedish candy that are supposedly 245g and the packages were 200g I decided to weigh them once I saw how small they were Not only that the candy feels hard and not like the Swedish candy I ve had previously I ve tried emailing calling and messaging them and nothing no response at all Horrible company

Extremely Slow Fulfillment

Wish I read these reviews prior to my order 23 days and counting and still in fulfillment There should be no reason any in stock items should take this long especially for a company who is merely a re-seller wholesaler I don t like writing these reviews especially for small businesses but there definitely needs to be some fundamental changes in their operations

You won t get what you paid for

Wow Took 3 weeks to just to ship No communication Spent 140 to qualify for free shipping Only recieved 4 out of 10 items I ordered even though it all showed in stock Came in a lackluster envelope and the chocolate was completely melted open and deformed Can t believe I waited this long for garbage Really wish I found these reviews before ordering

Product Damaged Terrible Customer Service

Product damaged Company tried to blame courier and filed shipping insurance claim even though I told them the shipping box was in perfect condition Refused to offer a refund and insisted I wait for a verdict on the shipping insurance claim Has been over a month If they resolved this reasonably and immediately I probably would have used them again They re allergic to repeat business

Ordered sugar free ice tea powder

Ordered sugar free ice tea powder received wrong product Contacted by phone 10x no call back by emails gmail email doesn t exist anymore finally found an email on website that is active took them days to reply and there final answer was no return no refund all sales are final Problem is they don t send the correct product Waste of time