Remoovit Reviews

SCAM

An absolutely HORRIBLE experience Stay far far away from Remoov I do not usually do reviews but this was SUCH a horrible experience that I need to worn others As another poster stated TLDR be mentally and financially prepared for items marked as resale to be changed to recycle on the spot by the team who comes to pick up your items I recently used Remoov because I thought it would be a convenient way for me to sell donate or recycle approx 1 apartment s worth of furniture that I had been keeping in storage incl a table that originally retailed for over 5K As the furniture had been moved into storage by a professional moving company it was all neatly wrapped up Remoov indicated over the phone that I could take a picture of all my items so that could get a estimate of the space needed for the truck and they would assess my items after Note Do NOT make my mistake of believing what these customer service reps say They came to my place and realized their estimate was wrong by 2x and preceded to load everything up and recycle EVERYTHING including the table and a full PB bedroom set Well they said they recycled it - it s unclear to me where it got recycled to I call the day of to ask why everything they picked up got trashed I at very least was expecting the items to get donated and they tell me it takes about 5 days for the dashboard to update this was a lie And I call back a week or so later and they confirm that ALL my furniture and items were trashed And on this call I get gaslight by their customer service saying this was all my fault and that I had signed an agreement - when NO ONE at the time of pick up explained to me which items were being sold donated or recycled I was still under the impression they would go to review I easily lost out on a few grand Save yourself the hassle of Remoov and just call 1-800-GOT-JUNK