Revelnail Reviews

They take your money but don t deliver

August 21 I ordered about 100 worth of product August 23 I received an order confirmation and tracking number August 27 the package had not arrived and tracking number was invalid Issue reported on August 27 On August 30 Support emailed and said my package was missing and new package would be sent out I was given a new order number and a new tracking number August 31 I was told one of the items in my order was now out of stock and I was offered a refund September 2 I contacted Revel Nail again because my replacement package STILL had not shipped Multiple attempts to contact support were made September 6 Support reported a glitch in the system and created yet another order number and tracking number putting me back at the start September 7 contacted support and received no response As of September 10 newest tracking number shows package still has not shipped and no new info from them

Where is my package

Where is my package I ve been waiting my package more than a month NO answer customer service what can I do I want you to refund or resend my package ASAP

where is the customer service

I ve wanted to change or cancel my order and I contacted them about that same day but they never responded my question and sent me the package after 5 days my order number EU26609

Very difficult to remove

The manicure result was good but I will never use the glitter ones again It is VERY difficult to remove and destroyed my nails Also as your nail grows out your hair will get caught in the ridge between the cuticle and manicure

Revel nails has the most terrible

Revel nails has the most terrible customer service on the planet Whenever you call you only get a switch board operator that can only send messages that are never returned I placed an order on the 4th of July and I have yet to recieve it I ve explained to the switch board operator over and over that package is caught up in DHL logistics therefore they will have to resend me another order As of today I have yet to hear from anyone at Revel

I was a custom for revel of 8 years

I was a custom for revel of 8 years they blocked out Australia and opened their own store here taking us for 500 colours down to 50 with only a fraction of the colours and constantly not giving us newly launched items but at the same time they were sending us emails I spoke with a higher up via email spending over 8 hours of my time explaining what was going on their the group and making suggestions on how to fix it i was EXTREMELY Loyal toRevel and didnt shop other brands i have been blocked on both the American and Australian Facebook community pages for constantly asking what was going on with the company on the Australian group after 18 months and not giving us anything they do not care about Australia and i am VERY annoyed i can not look up colour swatches anymore since i have over 400 jars of their product DO NOT SHOP REVEL

I can t rate the kit because I never

I can t rate the kit because I never tried it I ended up orderingvfrom another company because Revel sent me a coupon code that didn t work I tried to contact them multiple times for help and nobody ever responded They lost my business because the customer service is non-existent

When can I get refunded

When can I get refunded my order number EU27413my package is never arrived and returned to them I tried to contact them but their customer service is horribly poor I could hardly contact with them the customer service said my package has arrived and I got it HELL NO I didn t get anything NO PACKAGE NO REFUND what can I do