Employee Engagement Platform | Reward Gateway
Based on authentic user experiences
Consumer
6732 reviews
N/A
10 months ago
I made a mistake with a gift card order
I made a mistake with a gift card order and Reward Gateway went the extra mile to sort it out and arrange a refund for me - all within about an hour of requesting it Much appreciated
Abhi Vithlani
6732 reviews
N/A
10 months ago
Very responsive
Firstly that they were instantly available after usual work hours They listened carefully to the issue and understood the problem Thanks for being pragmatic and resolving the issue
Ivona F
6732 reviews
N/A
10 months ago
Good and prompt customer service replies
Had a problem with a gift card and had prompt replies from both the chat in the app and their customer support on email Got the issue sorted pretty quickly and was happy with the resolution
JC
6732 reviews
N/A
10 months ago
I just love Reward Gateway
I just love Reward Gateway I have been with them for over a couple of years The offers discounts vouchers are really good Whether its buying or topping up a voucher the process is very straight forward and easy to use I definitely recommend 10 10 Thanks
An
6732 reviews
N/A
10 months ago
Amazing customer service
I bought the voucher which unfortunately I couldn t use on the website The customer service helped me to get the refund as it wasn t as straightforward Everything was done within a few hours
Alex Dales
6732 reviews
N/A
10 months ago
Instant Vouchers
I ve used the Instant Vouchers fairly frequently Only once had a problem - got in touch with the scheme administrators and a week later the problem was sorted out Can t ask for fairer than that
Ian Robertson
6732 reviews
N/A
10 months ago
First class service and resolution
Initial call made this morning and provided the information and everything fully resolved in a matter of hours If only all companies were this swift
Louise C
6732 reviews
N/A
10 months ago
Have used Rewsrd Gateway on numerous
Have used Rewsrd Gateway on numerous occasions to get discounts and have found itceasy to use with no problems When I did have a problem with a voucher they very helpful and solved by problem very quickly Excellent service
James Mercer
6732 reviews
N/A
10 months ago
Really great customer service all
Really great customer service all round Handled an issue I had with an instant voucher quickly and efficiently The Support Supervisor Petya was extremely helpful and totally understood an issue I d had re a certain retailer Would definitely use Reward Gateway again
Mark
6732 reviews
N/A
10 months ago
Reimbursement issue
Whilst having an issue with a reimbursement for a voucher of 2 000 I spoke to Zhivko in support who understood my overall concerns and was happy to assist Within 24hrs Zhivko had arranged the reimbursement and provided regular updates within that timeframe That s what I call FANTASTIC customer service Thank you Zhivko
