Ripcurl Reviews

Don t buy their wet suits

Don t buy their wet suits 2 weeks of use and the zipper is broken the elbows are going to be holes there s some material failure at the leg and it s already leaking after two weeks of use try to get it repaired didn t work Tried to talk with the company didn t work over 4 weeks and no help they don t care Horrible customer service

Rip curl will not refund wet suit

I returned a rip curl wetsuit because it didn t fit my son well arms were very tight and uncomfortable We kept the booties and gloves that arrived in the same package I had to pay for Shipping the wetsuit back so I used a smaller box less things to put in it They will not refund my money because it was not returned in the same box it was shipped in The instructions to send in same box were separate from the may list of refund instructions so I missed it

Oh dear

Oh dear looks like I ll have to find a new place to shop for my surf gear I m a woman who likes to shop for womens clothing wore by women and not clothing promoted by the mentally ill blokes who pretend to be women Go woke go broke

You dropped a girl who lost her arm in

You dropped a girl who lost her arm in a shark attack for a tranny you corps do not learn i will never buy a product of yours again

No costomer service

Rip Curl Cronulla had no Costomer service Had to get dressed 4 times in fitting room and come out and approach staff for another size as they were all standing at front of store arranging a rack No wonder it always looks empty

I didn t receive my order

I didn t receive my order I tried multiple email addresses provided and none of them worked Tracking app back dated delivery information about 10 days after the fact to say it was delivered - checked the app on the 19th of June and it said it was in customs since the on the 3rd Then checked the app on the 21st of June and it said parcel was delivered on the 11th of June Total scam website

Terrible service

Terrible service I have a watch under warranty that needs a battery replacement and I can t get Rip Curl to change the battery In the store they tell me to go to their website and ask for this service because at the store they don t deal with this and on the website there is an area where I have to fill in a form which always gives the same error when I try to send it I ve written to customer service several times and they keep sending me the same link with the form that I ve already told them doesn t work and I ve been going on for weeks Don t know what to do Well one thing I know I won t buy anything else from this brand

Avoid RipCurl for now

Will never again shop with this company Needed a shorty Website claimed it was in stock Ordered One two three days pass and still processing i contact them I specifically said in writing i need to know if this is not being sent out today because i need it and if it won t reach me in time i ll need to pivot my game plan Absolutely assured it was being sent immediately TWO DAYS later they finally create a label for it The following NIGHT they bother to actually send it And rather than within 5 days it was sent slowest possible method and will take 8 days By the time i receive this thing i literally won t need it Seriously The water temp will literally be beyond needing a shorty anymore I don t know if the customer service reps are passive aggressive or just incompetent but if you actually want to receive your order with speed order from somewhere else If i ever actually receive this shorty i can update with a comment about where the quality stands Rip curl used to be awesome Not so much anymore and i suspect that also applies to the actual products Sad Knowledge is power though so good luck fellow shoppers