Petar was super helpful
Petar was super helpful
Stacy
N/A
Petar was very informative and
Petar was very informative and knowledgable regarding Rivian Another reason I will strongly consider purchasing a Rivian
Nikko Erick Reyes
N/A
A bit long wait time but Petar was able
A bit long wait time but Petar was able to assist me accordingly
John Kramer
N/A
Had an issue with the website and Petar
Had an issue with the website and Petar was able to help right away and fix the issue Was responsive quick and overall great customer service
Michelle
N/A
Peter exhibited the 2 keys to good customer service
Peter was very helpful He understood my issue and knew who to contact within the company to resolve it He also clearly explained the process for how it would be handled I received an email from the other department within an hour confirming that the issue was resolved and then an email from Peter the next day as a second confirmation In sum he knew what to do explained to me what he would do did it and then sent me a confirmation that it was done Competence and communication -- the two keys to good customer service
