


Casio, Citizen, Orient, Seiko watches from Japan | Sakurawatches.com
Based on authentic user experiences
Swavek
6727 reviews
N/A
1 year ago
Unhappy customer
Unhappy customer I ordered and paid in full for a Seiko watch from Sakura watches on 16 07 21 and they email me a confirmation the very next day On 11 08 21 PayPal notify me that they send my money back Sakura kept my money for more than a month I lost 19 00 probably on exchange rates and there was not a word from them why they decided to cancelled my order I find this very very rude and unprofessional
Joe
6727 reviews
N/A
1 year ago
They don t accept returns under ANY
They don t accept returns under ANY circumstances Read their returns policy before you buy any watches Purchased a Casio Oceanus nice watch but it had an extremely uncomfortable bracelet one which I couldn t swap out for a leather strap I couldn t wear the watch at all it was that bad Maybe it wasn t finished properly or Casio s quality control is lacking After informing Sakura of this I received no response for days Finally after many emails Kota from sales responded by saying I would need to make a detailed video and provide pictures explaining the problem absolutely ridiculous Make a video describing how a watch bracelet hurts my wrist when I wear it Also they only accept returns by DHL Express which would have cost me a bundle I ended up taking a hit and selling the watch on eBay My advice buy from SHOPPING IN JAPAN its a far more friendly experience and they accept returns for basically any reason Stay away from Sakura cheap prices but disgraceful service
Stephanie Traeger
6727 reviews
N/A
1 year ago
BUYERS BEWARE Scam site where they refuse refunds for watches they do not supply
Paid for watch then it was never supplied and I couldn t get them to refund my money HUGE hassles having to contact my bank and go through all sorts of annoying processes to get the payment reversed Really rude and dismissive emails from Sakura Watches They do not stock watches just order them in if they can after you pay BUYERS BEWARE
dangding Bo
6727 reviews
N/A
1 year ago
Dependable but long mailing time
They are dependable and I have purchased 3 watches from them The price is always good Just be aware of the import tax if the price is over 800 DHL charges a high service fee for handling the tax which basically doubles it My only complaint is the very long mailing time Sakura take 3 to 5 days to send a watch out Emails are not answered either
antonio s
6727 reviews
N/A
1 year ago
The site for the JDM watches
Beautiful watch Perfect Service Very fast Shipping Very friendly customer service Highly recomended
Igor Vrabec
6727 reviews
N/A
1 year ago
bought Oceanus Casio T200
bought Oceanus Casio T200 fast shipping fast response from the store the watch came well packed i give them 5stars
Jeff
6727 reviews
N/A
1 year ago
Great watch - great price
Ordered a Citizen JDM Watch worth a few months ago about 300 - I remember at the time they had it on a slight discount which was good Before I bought it I emailed their customer service team to inquire about the details of the watch They were incredibly helpful One of the questions I asked was regarding how old the watch was i e when was the date of manufacture and they responded that This watch comes from the Citizen stock and the manufacturing date is always not more than 0 5-1 year My only frustration with the customer service team is that they took 1 day to respond to emails and going back and forth can take quite some time Kota was the customer representative that was in contact with me and she was great - she was open to any of my requests and for that I am very grateful My watch came in excellent condition and it has been 4 months and everything seems to be fine Things to note that are irrelevant to Sakura Watches 1 Since the watches will be from Japan there will be import tax if it is over 135 this applies to people in the UK This can be a bit of an inconvenience since your watch will be held by your courier until the tax is paid Hence delivery will be delayed by a few days 2 Since you do not have the watch in person it is best to take a look at the watch s dimensions to see how big it will be If you have a big wrist a watch with a small face will likely not suit you When I got my watch I was surprised that it was a little smaller than expected but if I had taken a look at the dimensions and not the pictures I should have expected this I still love and wear my watch daily Also I just want to reassure any speculative buyers that this is a legitimate watch seller as of 2023 and if you do order a watch you should receive it
Jim V
6727 reviews
N/A
1 year ago
Positive Experience- Citizen watch from Sakura
I bought a Citizen watch from Sakura the price was at least 100 better than two main competitors I received the watch in 5 days
PissedCustomer
6727 reviews
N/A
1 year ago
Excellent customer service Sakura
Place an order Wed Night received the Watch Monday That is only 5days from Japan to Vancouver I ordered SEIKO PROSPEX LIMITED EDITION SBDC157 Product came pack properly and no issue Thanks Sakura ThanksDanny from Vancouver
brian james
6727 reviews
N/A
1 year ago
Ordered a Casio waveceptor watch as
Ordered a Casio waveceptor watch as they had a model no longer available in uk Good price prompt service no language problems though they are in Japan