Salliemae Reviews

This company is the most heartless

This company is the most heartless predatory lender in the world They kick students when they are down and keeping kicking The use variable rate interest so that they can make money on top of money When the student graduates they cannot even begin to pay off the loan principal for years because they have increased interest at least once or twice during the in school deferment alone When the student starts to pay back what they can afford its just interest they are paying while they are still charging interest So in reality the student is in debt for years upon years This is terrible to do to students when they are trying to achieve more in life by getting an education and their only means is through a loan This company does not work with their customers at all and just sucks money from them I highly wish that this company would go out of business since they have no regard for students just treat them like a dollar sign and not a human being The are predatory and down right lying criminals Please never use them for any loan while your student is in school

f I could give 0 stars I would

f I could give 0 stars I would There is no communication between departments resulting in missed late payments and different prices everywhere Do your research and go with literally any other lender besides sallie mae I asked for hardship to reduce my loan amount and was approved and have money taken out of my account I called because it said I was past due on payments and they then told me I was denied for hardship AFTER my money was taken out of my account with absolutely no communication stating that I was denied after initially being approved The reasoning Because you never attempted to pay the original loan amount Essentially they wanted my loan to become delinquent ruin my credit and THEN apply for hardship instead of being proactive like I was doing If you currently have sallie mae loans re finance with a different company as soon as possible

Avoid SallieMae especially if you like customer support

I ve had problems logging into my account via the website and have been in constant battles with their customer service reps about it I can only use the mobile website which is inconvenient The website also has inaccurate information about when my next payment is due stuck 2 months behind which is super confusing to me Their customer service reps are always extremely rude cut off conversation by saying is there anything else I can help you with when the issue is still being resolved and have even given me inaccurate loan payment information When calling them out about it they try to cover their tracks even though the proof is literally two messges above in the chat

Stay Away Not trustworthy company Ran by foreign company

Co signed for grandson This company is a rip off Paid loan off but interest changed Payoff was always higher than calculated Don t borrow from them Only foreign people answer phone No grace period for the student Thankfully went to trade school and got job right out of school I don t know how anyone else could make it Shame on them

Bank for bidens

This company has customer service reps that need some serious customer service skills training Its very very frustrating when u recieve info directly from sallie mae to simply call them if you have a question However when u call the customer service behaves like u should not be questioning them When ask to speak to supervisor Then runaround starts first no supervisor then can call u 24 to 48 hours Then can call u 3 hours Its just not right First you rio off colllege kids with high rates of interest on their student loans You cant even get respect Please dont take a loan with sallie mae It should be against the law But Delaware has banking laws created by sleepy joe He didnt look out for college kids only big banks Its very sad

To make a long story short this company

To make a long story short this company is not helpful to their borrowers Basically if you already used the Graduate Repayment Program and used the forbearance then thats it You have no more options So unless you miss a payment they will be more than happy to assist if possible but there is no guarantee If you are trying to avoid that and trying to get ahead of this you can forget help I will never ever recommend them to anyone They are unhelpful and will send you all over the place to finally have someone tell you no they can t help Even with Covid-19 they only pause the payments for three months they never offered any alternative repayments other than the Graduate Repayment and once you used that then your done Now with Rescission looming over they will not help So I will repeat never ever use them

I would give this company a negative

I would give this company a negative five star Since the middle of December I have not been able to access my account either via the website or via their app Yesterday I talked to the supervisor and they were supposed to call me back with my balances and nobody ever called me back This morning I called the supervisor and she was supposed to send me a secure email with password to download a PDF with my account number so that I could close out my account and transfer the money to another bank Hour later I still have not received that email from the supervisor I called the main number and I closed out the account and I will never have to deal with this incompetent bank again They hold your money hostage

Stay far away from Sally May banking

Stay far away from Sally May banking for 3 months now they can t get their app to work They are well aware of this and there is no fingerprint identification ID All my financial institutions have fingerprint ID And for 3 months I have trouble signing in at their web page so stay far or far away I don t know how they stay in business

AWFUL EVIL AND VILE

I truly do not know where to even begin They began charging interest when the loan was disbursed and I did not finish my education until 5 years later They also do not have a separation between interest and principle You cannot pay toward your principle alone and the interest is on the total amount due not the loan amount I was told it would take EIGHT YEARS to pay off a very small loan They lack compassion and only like you if you play the stupid little game I cannot stress enough how evil this company is Hands down the worst to ever ever exist Sallie Mae is why people don t attempt a higher education because they are an easy option but DO NOT BE FOOLED EVIL EVIL AWFUL COMPANY I would never recommend them to anyone even my mortal enemy