Serversaustralia Reviews

I am new to Servers Australia and am

I am new to Servers Australia and am super impressed from my very first point of contact with Jake in Sales through to the provisioning of my new server and then the professional and timely response of their support staff in helping me tweak to my requirements I cannot speak highly enough of this team and am so happy to be with them

Server hung

An issue happened on our dedicated server I contacted the SA support I was logged onto our server and then the support engineer did also He saw the problem and tried to identify the cause which was not obvious After doing diagnostics it was suggested to restart the applications The engineer assisted in this process and the applications restarted and our server was again fully functional He monitored and assisted me in getting our server fully operational again Excellent support Very impressed

Servers Australia have great support staff

I have been with Servers Australia for a few years now and I highly recommend them Their uptime is great but it s their support that I appreciate the most I usually only call them for advice and their responses are quick and informative

I am happy to share my experience here

I am happy to share my experience here When I opened the case for my business requests Servers Australia s professional team response timely and I can resolve my issues quickly I always thank them for their services

Webdev Devop

I ve been in webdev game for 20 years now dealing with many different hosting dedicated server providers so far I have literally never had experience like this so far Every single person that I spoke to from Sales to Tech support was so polite knowledgeable capable and on top of it all showed willingness to help with my problem as if it was their own Servers that are regularly provisioned within 30 days they made it available to me after only 3 days and over weekend because my business was on the line Whenever I had doubts on what to do which server to get and how to set infra up so that it works best for my usecase they would form small team consisting of sales tech support infra managers sysops started conference call and made sure I don t go without having my problem fixed I literally don t have one single thing to complain about

Knowledgeable and prompt

We had a speed issue on our dedicated server hosted web site Tech support at Servers Australia diagnosed the problem and advised an immediate fix for our site Thanks guys

above and beyond service

Paul Rodwell handled our server migration and did a great job He went above and beyond by helping to troubleshoot a few database issues that were hindering the smooth migration

They provide a fast experience

They provide a fast experience always ready to help no waiting on the ball and every staff member I deal with is always so polite and mega helpful If more businesses were run like this the world would be a happier place