Product is very good quality and a
Product is very good quality and a brilliant memento It took a while to receive but team was very responsive at any queries
Ollie Clempson
N/A
Bad offset spot on resolution
Ordered 10 days ago still no order confirmation despite payment being taken Contact number goes to voicemail Items not received UPDATE - had a quick response within hours of this review immediately followed by my order confirmation to a new email an apology for their unforeseen supply issues and an update on the items being shipped delivered Excited to get my purchase Thankyou
tybihan
N/A
lovely item as a memorabilia of the
lovely item as a memorabilia of the gig great communication from seller despite delay when ordering would recommend
Sue Gilbert
N/A
Poor quality product poorly packaged
Edit I have received a replacement mug packaged well and it arrived in one piece Thank you I ordered a Taylor Swift mug The company contacted me to explain that there was a delay however the mug arrived in pieces it had been placed loose in the cardboard box with no protective packaging such as bubble wrap or paper The printing in the mug was blurry I did receive a prompt refund
Victoria Lloyd
N/A
10 days and no communication
Over 10 days since ordering and have not heard a thing Payment has been taken Have emailed to receive an update and have not had a reply Not concerned if there are issues with supply but would prefer to have communication regarding the problem Update After some communication issues were sorted they were able to answer my queries and update me on the progress of my order which was then dispatched shortly after Very friendly and helpful
james gow
N/A
Ordered 2 mugs on the 30th of August
Ordered 2 mugs on the 30th of August and still not arrived Eventually they got back to me and made me aware that they were very busy Received my mugs and they were in excellent condition well wrapped for transit and made a good present Although a slow start would defiantly deal with again
Daniel Finch
N/A
Great customer service
Very reliable company Order arrived with the wrong design first time But after sending them an email confirming this they sent a replacement out straight away with the correct one Understandable that mistakes happen I had ordered a Taylor Swift setlist as a gift and I imagine there would have been many orders for her setlists at the time it was handled very well and very quickly Overall impressed with quality and customer service I ll definitely be ordering from them again in the future
AM
N/A
Any gig Any where Any time
Have just received my order of two mugs one of which was my choice as it wasn t on their website Love the ability to choose any gig any where any time and they do the research and prepare the order Orders were well packaged- only slight criticism was that Royal Mail tracking not working when order was said to have been dispatched But Setlist responded quickly to my questions and everything turned out well just as they said
Linda Ashton
N/A
A great poster
I did have to wait awhile for delivery However Frankie replied quickly to my emails and kept me informed I am really pleased with my High Flyjng Birds poster for 21st July at Warwick Castle It commemorates the gig my husband wanted to go to and my birthday Sadly my husband didn t get there as the big C got him first When I saw it I couldn t resist Thankyou for this wanted memory
Mr Merchant
N/A
Great sets by setlist
Good product and a wide range of shows Got my son AC DC Wembley this year for his birthday and includes my first gig on it as a great souvenir They are a small firm that is getting popular so may be odd delay but good contact from all staff Emma Wayne and Frankie Looking forward to my posters next
