


Based on authentic user experiences
GL
6731 reviews
N/A
1 year ago
Late deliveries
I placed an order to be delivered between 10 am and noon I called the store at 2 pm because the order never arrived I was placed on hold and disconnected 3 times The order arrived at 30 minutes after I complained I rather pay more for other delivery services They should have called and said the order was running late I had to cancel a commitment I had that afternoon
Matthew Nelson
6731 reviews
N/A
1 year ago
Shop-Rite doesn t even deserve one star
Recent experience with the Grocery chain Shop-Rite was SO HORRIBLE They are not just UNPROFESSIONAL but UNETHICAL during this very troubling Coronavirus Pandemic There are other grocery stores and chains so if you are in need GO ELSEWHERE Don t waste your time or money at Shop-Rite otherwise known as Shop-Wrong
Bernardine Galvez
6731 reviews
N/A
1 year ago
Their shopper picks bad meat in my
Their shopper picks bad meat in my case bad chicken packages wherein two of them had expiration date for the next day and smelled bad Due to them packaging all the chicken packages in one bag all the packages on the outside smelled bad You pay close to eleven dollars for the service and I was initially told that I would have to have someone return their bad meat to their store that I couldn t get to in the first place To be fair they did a one time courtesy wherein a representative came to the house I guess with a witness to pick up their chicken packages in order to facilitate my refund Anybody that use ShopRite home delivery service think carefully on what you order
Maria Victor-Bulich
6731 reviews
N/A
1 year ago
Customer complaint regarding a store employee- Elizabeth Ave Somerset NJ
This is in reference to the Elizabeth Ave Somerset store about an employee stocking goods by the name Selwyn I m on the aisle where he is stocking goods and he made a sign to me not to pass on that aisle Knowing that I m an Asian he thinks he can do that I didn t mind it but when I passed by again and he is still there I saw him that he let the others who pass by since they are not Asians My husband who happens to be white American went there and he let him pass This is not fair Corrective actions should be taken
Monica Wallace
6731 reviews
N/A
1 year ago
Trying to do online shopping at
Trying to do online shopping at ShopRite is ridiculous I started out with 19 people ahead of me after 32 minutes on the phone I was back up to 20 people If they would like people to use their online shopping they should make it user-friendly When I called the Bensalem store for help the same person kept referring me back to the 800 number which nobody ever answered I think ShopRite should get their act together
Ibolya Rivera
6731 reviews
N/A
1 year ago
Today I saw something that disturbed
Today I saw something that disturbed me I have been a customer since the day you opened in Norwalk on Connecticut ave One of the managers was opening every single bag of grapes She took the nicest grapes bunches from each bag to create a bag for her self And this was happening right front of customers view She left the bags that she picked out of for the guest to purchase for a high price So how is this right I hope that this issue will be addressed because this behavior is unacceptable
Pat
6731 reviews
N/A
1 year ago
Shoprite Forest Hill Pick Up
First I appreciate the work of supermarket workers during a crisis At the same time I don t think customers should pay for bad products packed by the pick up order I purchased 4 bags of onion from online pickup First bag 6 out of 9 rotten onions 2nd thru 4th bag 50 rotten onions Called CS Online pick up would return or refund because purchased 4 weeks ago The bags were left in an unheated garage and not touched for 1 week due to pandemic Did not need onions until went to use on 3rd week They lost a loyal customer post pandemic Should be a little give and take
John Vespucci Jr
6731 reviews
N/A
1 year ago
Brookdale Shop Rite Store 215
Brookdale Shop Rite Store 215 has a serious problem with making threats The final blow was yesterday morning I was told that they caught me two times buying more then 25 cans of cat food at the self check Shop Rite threatened to have me banned from the Store I use self check because in the past the girls at the regular check lanes have tantrums when they see all those cans of cat food They complain it s too many cans to scan too much work It got so bad at Brookdale Shop Rite that I had to buy my cat food at Stop and Shop Since Brookdale Shop Rite started self check out I no longer had that problem Until now all of a sudden you can t buy more then 25 cans at self check I have spent many thousands of dollars at Brookdale Shop Rite over the years This is the final threat I will accept from them Stop and Shop is right down the street and will welcome my business and money They don t have any problem if you need over 25 cans of cat food Ever since Mark Greenstien retired that Store continues to spiral downward Mark was at the Store every single day and dealt with kindness not threats The vultures have taken over
Island Lady
6731 reviews
N/A
1 year ago
Great employees terrible cakes
I ordered 2 - 1 4 sheet cakes 1 unfilled chocolate cake with vanilla buttercream icing Sounds yummy right Nope The chocolate cake was too dense too moist with an odd flavor and the icing was terrible with a greasy taste Threw away the entire cake 1 fresh strawberries filled yellow layer cake with whipped icing I made sure to suggest fresh bananas as a substitute in the event that they could not fulfill my original request for fresh strawberries What I received instead was whipped topped yellow cake filled with an unpleasant super sweet gelatinous strawberry filling Everyone ate around the filling Embarrassing
Deon Van Eeden
6731 reviews
N/A
1 year ago
Bad smells
I live in Margate KZN The shoprite butcher department has got the most awful smell They sometimes deliberately burn food in the kitchen to hide the smell pls send a health inspector