Bookshop Reviews

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bookshop.org
3.57
140 reviews
Great Rating
Based on 140 user experiences

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Rated 3.57 out of 5 by 140 Happy Customers

42.9%
14.3%
14.3%
14.3%
14.3%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 140 reviews

Customers consistently praise the website's ease of use, fast delivery, and support for independent bookshops, while frequently reporting issues with order accuracy, communication, and damaged or missing items. Many reviews highlight reliable tracking, prompt dispatch, and good value, but a substantial number of 1- and 2-star reviews cite delays, poor customer service, and problems with returns or order changes.

What customers love
  • Fast delivery
  • Quality packaging
Common concerns
  • Damaged items
  • Missing items
  • Returns difficult

Last updated 3 months ago

J

Good communication and swift dispatch

Good communication and swift dispatch Good adequate package of book without being wasteful of resources Thank you
A

Very easy to order

Very easy to order Books came quickly and were packaged well Lovely email thanking me for ordering
B

Easy to use web search with no

Easy to use web search with no sponsored garbage Prompt delivery
C

Great

This was a great service The book was delivered super quickly tracking the package was easy Loved that I was able to support a local bookshop
D

Rapid delivery of a single book

Rapid delivery of a single book as expected in a package that went through the letter box large conglomerates with absurd boxes take note
M

Easy to use and supports local business

My local bookshop is an hour away as I live rurally This service is quick great value and supports my local bookshop instead of the guy with the phallic spaceship
A

Great experience and product

Super easy website to navigate great price and really quick delivery even to Northern Ireland I checked after buying and both price delivery time beat Amazon
C

Excellent service

You had the books I wanted I ordered late on Friday afternoon and the parcel arrived Monday morning
A

Great service couldn t be better

Found what I wanted easily and my requirement was delivered at Warp speed Thank really appreciated
A

Excellent and diverse

Excellent and diverse selection of books Delivery efficient Would recommend to all book lovers

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