Skinglo Reviews

SCAM SCAM SCAM - be warned

Only gave one star in order to post review I can t write a scathing enough review about Skinglo co I paid for express shipping 2-5 business days plus shipping protection for an extra 3 Complete waste of money that was 6 weeks later package was delivered left outside in my metal mailbox in 42 C heat where it stayed cooked spoiled for 3hrs until I came home from work to retrieve it As the product is 5 collagen sheet masks the product had totally spoiled was really hot to touch with the serum in the mask packs well above the 30 C storage advice on the packaging So WHY DID I PAY 3 EXTRA FOR SHIPPING PROTECTION WHEN THEY DELIVER THE PARCEL TO A ROASTING HOT MAILBOX WHAT IS SKINGLO DOING DELIVERING SKINCARE COSMETICS THIS WAY AT THE HOTTEST TIME OF DAY IN SUMMER My carrier cannot be blamed if delivery instructions from the seller aren t what I paid for and my local carrier is very reliable so this is all squarely on Skinglo s shoulders In all my years of buying skincare cosmetics online never before have these packages been left in loose uninsulated shipping envelopes in my mailbox but always delivered in a box to my door This alone tells me that Skinglo is not in business for the right reasons So then the not so merry-go-round with the AI customer service began After explaining all of the above and requesting a refund I was informed over over that I had to return product for a refund despite me telling them over over that product was spoiled and not fit for resale All this was repeatedly responded to with We re so sorry to hear that platitudes and an overseas return address for freight at my cost AI bot totally ignored the delivery issue and did not acknowledge that the product was ruined because these stupid bots stick to a script that repeats endlessly in circles They don t and can t deviate from a pool of standard responses platitudes so you just go round and round wondering if they ve even fully read what you ve sent them At one point Emma the bots name - no human can be that dumb illogical told me the only way they would refund was for me to send a video explaining all this with pictures In response I said the video was a ridiculous request and attached photos to illustrate that the mask packaging delivered was different to what was pictured in the ad but flatly refused to do a video At this point after many enraging emails back forth getting nowhere I accepted the financial loss told Emma that Skinglo was getting the most damning reviews I can post on whatever however many scam watch sites I can find So here we are