Smith Reviews

Claim

I have used several answering services

I have used several answering services and Smith ai has been these best I no longer need an assistant because they take care of everything for me They are fast to respond to my questions and always provide me with the information I need including providing me with links that helped me solve a problem with a 3rd party service I pay less now than I did before and the service is 1000 better Can t recommend enough

Save the research - just choose Smith

I ve used their services since 2015 and don t know how I could live without them now A live person answers each call with the greeting I select hands the call over to me with an introduction and prepares a summary of each call sent by email I chose email over SMS I have an IP boutique practice so my new leads call with pretty much patent trademark or copyright needs Anymore the Smith receptionists are better at classifying some lead s IP needs than the lead themselves Smith ai also screens out solicitors or anyone else I don t want to take calls from It s all so customized that it feels as if I have a dedicated receptionist The prices are super affordable too Highly recommended Seriously I can t recommend them enough -Scott Nyman founder of Nyman IPnymanip com

Has made a big difference in my client-happiness rating

I switched over to Smith ai in February after a very bad experience with another big name competitior The difference in service is night and day Any concern I have had has been promptly addressed and they have taken it seriously even if it wasn t as big a deal to me My prior service would gaslight me and pay me lipservice Smith ai has actually booked appointments for me when the others didn t book a single appointment in three months I m a solo firm so having a reception service that is bilingual friendly courteous and proactive has made a big difference in my client-happiness rating

These guys are nothing short of amazing

These guys are nothing short of amazing They follow our script to the T are responsive to our changes and do a great job for us When our intake specialist is out of the office smith ai does not miss a call and has kept our calendar full of new prospective client consultations I receive Google reports about calls that come through Google and we never miss a call That s attributed to what smith ai can do for you I highly recommend them

Smith AI has been one if the best

Smith AI has been one if the best investments Ever A mobile phone business it is not always easy to answer the phone while in appointments which turn into lost revenue This service has been a godsend during a time of transition For my industry They are professional and I have helped to me increase direct bookings I highly recommend

No need to look further than Smith ai

I cannot say enough great things about Smith ai I researched several answering services when I knew I wanted to switch from my old service who was making constant mistakes and hidden fees But not Smith ai I chose Smith ai because of the way they were able to handle my calls to such specificity as well as the customer service Anytime I need to change a call instruction or clarify anything with previous calls I always get a response and the updates in less than 2 hours It is truly amazing

Smith AI is great to have them on my side as part of my team

Smith AI have been able to allow me to focus on my clients They help me filter out the fodder from robo calls and solicitations This allows me to prioritize my clients This helps my bottom line The receptionists have been nothing but professional cooperative and receptive and prompt to respond to constructive direction It is great to have Smith AI as part of my team

Outstanding service

It s hard to believe I m receiving such incredible service at the reasonable rate they charge The operators really get to know your business and problems that arise are instantly handled by supervisors I could not be more pleased I started with them in 2016 and still going strong

Impressive customer service

Smithai has been a game changer for us We don t have to worry about how are customers are being treated as they treat them as their own Their team from management to agents have all been incredible Their quick response has allowed us to convert more leads and continue to provide the customer service that we pride ourselves in

Responsive and Professional

They are responsive professional and so incredible for my law firm They block SPAM they treat our callers professionally and kindly They always respond to my requests and do their best to accommodate my needs and always offer solutions to issues I m so glad I compared the top services and selected Smith ai