Smith Reviews

Smith AI is Awesome

As a law firm owner I love the flexibility that using the virtual receptionist service and phone service provided by Smith A I gives me to work remotely so that I can balance work and life Today as I made the decision to allow all of my employees to work remotely Smith A I gave me the ability to protect the firm both employees and brand while giving us a competitive advantage by allowing us to remain open Thanks Smith A I

Best business decision I have made

After trying multiple different virtual reception services Smith ai feels like I have found a home The onboarding call was very extensive and they asked all the right questions so I knew they would take good care of my calls while I was unavailable They are professional thorough efficient and reasonably priced Their support staff is consistently available to address any issues at all I could not be happier I decided to give them a try

Very Impressed with Smith ai

I have been extremely impressed with Smith ai The customer service is top-notch and they give such a great front-facing impression to anyone who calls my office I am able to focus on casework and specify which calls I want transferred not many -- they do a great job at initial intake too They are really a communications hub more than just a virtual receptionist company They are everything you have heard and more

Smith has been great for my small

Smith has been great for my small criminal defense and bankruptcy practice They do a great job putting clients at ease and scheduling appointments The receptionists are also good at identifying urgent situations that need to be put through to me and which ones can go through normal protocol and let me work I highly recommend Smith

Incredible Service for our law firm

Smith ai is an exceptional service for our law firm and they do not just answer calls for us They first learned what our law firm specializes in but perhaps more importantly what we do not specialize in Several people at Smith ai who have answered calls were able to direct high-potential clients to the correct people within our firm In addition they were able to politely redirect others to better resources for their legal needs which we cannot handle In both instances this provides a great look for the firm and we truly appreciate Smith ai becoming the first encounter for many of our clients Thank you Smith ai

We just started our business in October

We just started our business in October and we could not have done it without Smith ai We have received nothing but positive reviews from our clients who call in and having Smith ai saves our business so much time It allows us to focus more on the work we do and less time on the phone They handle scheduling appointments take payments and answer our seven lines 24 7 The dashboard is amazing and we really love the emails letting us know about the calls that come in

I ve been using Smith ai for well over

I ve been using Smith ai for well over a year now and can honestly say it s a great service What I love most is their ability to combine cutting edge technology with old school personal service i e a pleasant human voice answering the phone Their technology is truly far ahead of competitors I know I looked at most of them The end result is more time for me to focus on my business instead of getting interrupted by calls and a significantly better professional image to my customers the owner should not be answering the phone directly All in all I highly recommend Smith ai

Smith ai has been a very important part of my intake process

Smith ai has been a very important part of my business Incoming leads can be overwhelming and I needed assistance with nurturing new leads as well as scheduling intake calls Smith ai has been instrumental in making sure that no leads go unanswered All ideal leads have successful been scheduled for discovery calls when first contacting my office The professionalism exhibited by the receptionists is great and I don t what I d do if I didn t have Smith ai on my side to help nurture leads

I ve been using SmithAi to handling

I ve been using SmithAi to handling inbound calls for my immigration law firm Outsourcing the calls has been a huge relief to my staff I ve had a positive experience with SmithAI Their tech and responsiveness is top notch And I ve had several vendors specifically tell me that their agents did a great job I m a huge fan of SmithAI and would recommend their services enthusiastically One more thing there was a technical mess up with my account my fault not theirs and the SmithAi team went back and fixed everything I much appreciated that

Best Call Answering Service Ever

Of all the productivity business related platforms I have used and continue to use to run my law business Smith ai is by far the very best The charge by the call not the minute like most do and they filter out spam and sales calls so they are not billed The receptionists are well-spoken efficient and courteous and as soon as the call is taken I get an email with all the pertinent details and an email and a text if they are unable to reach me The dashboard too is great I cannot speak too highly of Smith ai and will recommend them to anyone who needs a call answering service