Smws Reviews

Scam company be advised

This company has become a scam since going public Quality has dropped significantly while prices have near doubled They only care about the stockholders not members Avoid at all costs

They only care about the shareholders

The product is no longer whisky it s the stock Since they went public they no longer care about their members just profit An absolute scam at this point you ve been warned

Disappointed with a recent purchase

Disappointed with a recent purchase from SMWS The product description advertised a raffle entry included which turned out to be misleading Felt scammed by their marketing tactics Be cautious of their promotional offers

Edinburgh Leith

Visited the Edinburgh Leith branch with a guest - very offhand bar service Suffice to say he wont be joining and its doubtful if I ll renew my membership

Poor

Poor - indifferent service at The Vaults in leith This was a gift for my husband and I anticipated a nice private club to enjoy Malt Whisky together This was our second last visit We had not booked on either visit and both times we were told that we were only able to be seated at the bar - ok- we are then sat at the bar in a virtually empty space lots and lots of couches dining tables easy chairs So I asked why we were restricted to bar seating The answer - it was all booked To whom Have they not heard of allowing the table to be used until the booked time Service then went from indifferent to non existent as the staff chatted amongst themselves 3 staff maybe a dozen customers in the room We might have had a second drink if any staff member had be available to serve us - A birthday gift I wish I had researched before buying I don t believe we will be returning Definitely not renewing membership next year A waste of money

Cheers

Have been a member for two years now and its been a great experience The venues are really impressive and the products are unlike any you can find on a shop shelf

Recently joined

I have been a member of SMWS for about 4 months My interest is mainly bottles and shows The membership was 129 A beautifully packaged box arrived with a book sample and full bottle of 60 speyside whisky which seems like a 70 bottle for the quality of it There s some decent bottles available on their stock and notice that they do collaborate with many other of the distilleries Inc MacAllan and others Time will tell what they are like

I see a lot of negative reviews about

I see a lot of negative reviews about customer service and venues But for me its just about great tasting whisky Membership to this organisation was a 2024 father s day gift from my son who knows how much I love whisky So i had the initial bottle in a lovely presentation box with booklet membership card The whisky was called Honeyed Leather And Heather Interesting I thought With an abv of 62 6 my initial reaction was hand sanitiser But to be fair it was very much to my taste and had an air of high end complexity that I thought warranted the cost Since then I have bought two bottles One named A Plunge into Chocolate Sponge and another called Well Worth Waiting For both delicious in their own right Costing roughly 75 a bottle they are not cheap but if you appreciate whisky and want something that s not available in the shops then I would recommend SMWS