


Based on authentic user experiences
Wicks
7135 reviews
N/A
1 year ago
BUYER BEWARE - DONT BUY FROM THIS COMPANY
Buyers beware dont buy from this company They take your money and dont ship the goods and when they have your money their customer services department dont respond to any emails when you chase them for an update Last year I bought a pair of boots from this company using the official website I set up an account and while it took over two months to receive the goods I was happy with the boots So I decided in August 2021 to buy two more pairs of boots Luckily I used my Paypal Account which I always do when making purchases on the intranet I received an email stating one pair of boots were going to be shipped a few days later I received the one pair of boots I waited another two weeks and then sent 8 emails to the Customer Service Team and didnt get a reply to any even though when you submit the email on their official contact us page it states you will get a response within 24hrs After chasing Socofy for over a week I contacted Paypal and explained what happen Paypal as always were excellent They opened a dispute against Socofy Within 2 hours I received an email direct from Socofy asking me to close the dispute with Paypal and they would send me refund for the boots that had not arrived they advised that there were issues shipping this product as it was not in stock They never advised me of this until I got Paypal involved WARNING to anyone who gets asked to do this if your in dispute with a supplier DO NOT CLOSE THE PAYPAL DISPUTE I contacted Paypal to advise them about the email they advised me do not close the dispute if you do it CANNOT BE REOPENED even if SOCOFY do not honour your refund Once there is a dispute in place let Paypal deal with all correspondence Ive gone on the Socofy official website this morning and they are again selling these boots even though they have confirmed in writing that they have not got these in stock and have issues shipping It makes no reference on the site to these boots being out of stock Until I got Paypal involved they didnt reply to any emails I sent and took my money without shipping the goods
Spunky McNunky
7135 reviews
N/A
1 year ago
Do not buy from this company s website
Do not buy from this company s website ever I had the worst nightmare shopping experience from this mob loads of promises on their webpage who they disregard completely if you have to return something
Virginia
7135 reviews
N/A
1 year ago
Ripped Off I ordered a pair of shoes
Ripped Off I ordered a pair of shoes and they were just fine So I decided to order another pair and they sent it about 2 sizes too large I sent numerous emails though they did finally respond And said don t worry and they gave me the address to send it back It was 65 to send back a 72 pair of shoes The said they would send me a lable never happened Now I feel stuck with this pair shoes And will have to find a way to sell them Guess I ll do business with Amazon
Daphne
7135 reviews
N/A
1 year ago
Do not order from this company
Do not order from this company They sent shoes I did not order and sent the wrong size This place is not honest I do a lot of online shopping and by far this has been the worst experience So now I have 4 pair of shoes that I did order and can not even wear if I wanted to
Jasmine Lissau
7135 reviews
N/A
1 year ago
Do not buy from the official website it
Do not buy from the official website it is a huge scam My husband bought me some shoes as a gift It took 3 months to arrive He ordered size 8 AU and they send size 40 EU which is a size larger than I wear They claim its a size 8 but the website says its size 8 is 42 EU also wrong They didn t want to cooperate with a return so I went to PayPal Eventually they agreed to a return and refund but only when they received the shoes back in Hong Kong I sent them to the address they gave me but nothing happened Eventually my PayPal claim was denied and the shoes returned to me wrong address was given I double checked with what they sent me and it was the same It is a total scam DO NOT buy from these people Now I can t make another claim and I can t wear the shoes It was deliberate action on their part I m sure
Jaimi Messmer
7135 reviews
N/A
1 year ago
Scam Company
This company is terrible The return policy is awful The website is awful I think they do nothing but scam people My package came fairly quickly from CA without any packing slip I ordered a size 7 in a pair of shoes and boots The items were much too big more like an 8 The leather was flimsy on one pair and the boots were nothing like I expected You have to contact them to get approval for returns refunds I had to email 4x before I got a response Unless there is a quality defect you have to pay for shipping Shipping to China is really expensive They do not consider a sizing issue to be a quality defect So I m stuck with shoes I can not wear and out a lot of money Shameful
Stasia
7135 reviews
N/A
1 year ago
If feel like they misrepresent
If feel like they misrepresent themselves The shoe sizes are NO WHERE NEAR what they should be I took their word on returns don t I measured my feet like they say Ordered different sizes hoping one would fit Nope I don t normally have trouble Are they beautiful Yes But when the right shoe appears it should be on the left foot even when on your foot putting it on the left was way worse there is a problem The returns are bs They keep offering a percentage back to keep them Why would anyone keep shoes that don t fit Stay far far away I gave up called my credit card company Liars cheats
Becky
7135 reviews
N/A
1 year ago
Too good to be true
Ordered a pair of boots that were on sale It was a case of too good to be true They are a cheap knock off version of the quality pair in the picture Plastic not leather similar but cheaper patten and no detailed stitching as on the add Plus they look ages to actually arrive and the fit is very tight
Sandra Vilbrun
7135 reviews
N/A
1 year ago
Ordered Socofy shoes from Banggood com
Ordered Socofy shoes from Banggood com Got the shoes and the color doesn t match the website at all even if there was a color variation The inside logo looks super fake where there is no f in Socofy wow Maybe I should have ordered from new chic sonde Laurie Pringle is happy about her purchase I ve been duped Oh I need help to figure out how to send these back for real Socofy shoes or who to file suit for sending me a knock-off of this brand Socofy should reach out to these people too because their shoes are supposed to be good and I m getting ripped-off I wish I could upload the photo to you all
Elena
7135 reviews
N/A
1 year ago
extremely bad quality
This is the third time I am buying from Socofy and the first 2 times I was very happy with the look and the quality I received so many compliments and recommended the site to many people Recently I bought 2 pairs of boots One of them was the same model I was wearing before They are absolutely beautiful in 2 months the heel lift completely separated from the rest of the heel As well on both pairs the little parts fell off the side of the heels exposing the white plastic material which the heels are made of This cannot be repaired I will not buy anymore and for sure will never recommend this company again