


Somewhere (formerly Support Shepherd) Hire Top Overseas Talent
Based on authentic user experiences
Krishanthan Surendran
6732 reviews
N/A
10 months ago
They present you with subpar
They present you with subpar candidates Their communication post sales is non-existent Think of it as a deposit grab scheme
Anonymous
6732 reviews
N/A
10 months ago
Scam company
Their recruiters ask you for a video file on loop platform but is a scam campaing since no one applied for a job with them
Jud
6732 reviews
N/A
10 months ago
Would have been better off doing it
Would have been better off doing it myself Recruiter paid little attention to detail and gave low quality irrelevant candidates after all the hype of how good this service is supposed to be
Cameron Roberts
6732 reviews
N/A
10 months ago
SOMEWHERE Dishonest Overpriced Aggressive
On my intro call the Somewhere sales rep told me it would be 500 total to get a VA He explained that if they couldn t find a good VA they would refund the deposit However if they got one they would keep the deposit 500 is a steep finders fee but it seemed fair enough They sent over an LOI to get rolling which I auto-signed and they got me a good VA within 3 days and I was happy 500 bucks 15 minutes of work on their end fair trade Then they sent me an invoice for an additional 4500 because what I thought was a LOI was actually a 5-page work agreement that said I would pay a of the VAs annual salary They never communicated that to me until the invoice was sent to me I would ve never used them if I had known it would be this expensive 5000 They deceived me and now they re chasing me with a collections company What went from a remarkable experience became a very ugly and unfortunate situation due to lack of communication lack of transparency on pricing and then sending a client to collections without trying to negotiate Overall it s a bad company with a dishonest process There are many other VA companies to go to such as bloom-workforce com
Myu
6732 reviews
N/A
10 months ago
Possibly the worst service provider I
Possibly the worst service provider I have ever used in my professional life To make it even worse they actually used to be great All of a sudden everything got so bad with them Their way of operating their quality of communication and of course the candidates they offered In the past I referred many businesses to these guys and I ve hired 5 people from them but now I am shocked by how awful their service level is and I will never ever recommend or use their service again because they are so unprofessional
D H
6732 reviews
N/A
10 months ago
Candidates presented did not meet expectations
We went to this company for assistance in hiring a customer support representative Our process involved providing them with an assessment for candidates to complete Initially we were impressed by the candidate s assessment performance leading us to hire them It s important to mention that before proceeding we asked if it would be possible to trial the candidate first Given that our company operates in a very niche industry we require someone who can learn quickly - something that cannot be fully evaluated through the initial assessment alone A hands-on trial would have allowed us to determine whether the candidate was truly suited for the role Unfortunately they didn t allow us to do this The candidate left after just three days as they did not meet expectations Given the brevity of their employment we requested a refund which was declined Instead they suggested providing us with another candidate By this point we had already filled the original position through referrals but decided to proceed with their suggestion for a different role we needed to fill The second experience was worse They consistently sent us candidates who failed our assessments turning the hiring process into a lengthy and frustrating ordeal Despite investing significant time and effort in reviewing assessments and explaining what we re looking for none of the candidates met our requirements We then requested another refund as the process had become unproductive and we felt it was no longer worth pursuing Once again our request was denied Overall we found their service to be inflexible and unaccommodating leaving us with no tangible results and a poor experience
Chris R
6732 reviews
N/A
10 months ago
Qualified candidates Quick turnaround
Somewhere produced 2 qualified candidates for an open position at my company less than 24 hours after we started our search We ve since hired one of them and have had a great experience so far The hiring process was quick and easy Would def recommend to anyone looking for quality overseas remote employees
Zac Prince
6732 reviews
N/A
10 months ago
Great experience game changing talent for the cost
We worked with Somewhere to hire multiple roles at a specialty real estate tax services firm Roles we hired for through Somewhere included - virtual executive assistant- sales development reps who do cold calls- no code software developers familiar with the Bubble platform In every case the folks we hired have been incredible employees and added a ton of value for our business And they do it at a fraction of the cost vs hiring domestically The Somewhere team was easy to work with and filled up candidate pipelines quickly for us to review interview We will keep using them and highly recommend the service
Dan Hagberg
6732 reviews
N/A
10 months ago
Amazing talent - easy process
My team recently hired a LATAM employee w Somewhere and we could not be happier The process of sourcing interviewing hiring was smooth and professional Our new hire is an absolute stud Keep up the good work guys
Brett Peterson
6732 reviews
N/A
10 months ago
I used Somewhere to hire a developer in
I used Somewhere to hire a developer in the Philippines The process went smoothly and the hire has been fantastic Always great with communication quick learner and a self starter I d use Somewhere again to find another hire