AI Review Summary
Based on 68 reviews
Customers consistently praise the brand for fit, comfort, and versatile styling options across casual and formal wear. Fast delivery and an easy exchange process are frequently highlighted, along with helpful and responsive customer service. Some reviews note concerns about occasional durability issues with pilling or stitching. Positive experiences with returns, refunds, and first-time discounts are commonly reported. Overall, the brand earns trust for reliability, though a few customers mention delays or packaging improvements.
What customers love
- Great fit
- Soft fabric
- Fast delivery
- Easy return
- Helpful support
Common concerns
- Expensive pricing
- Durability issues
- Long wait time
- Poor packaging
- Defective items
Last updated 1 week ago
R
R H
I used the first-time customer discount and it worked perfectly The terms were clear and I saved a good amount on my first order Definitely a nice bonus for new customers
O
Owen B
Perfect Casual Sneakers
The sneakers are great for everyday wear they re cute and I can walk in them for hours without any pain
J
Jack Tisdale
Breathable and Easy to Wear
This top is incredibly breathable perfect for warmer weather It s so light sometimes I forget I m even wearing it
L
Levi Cromwell
Versatile for Day to Night
This jumpsuit easily transitions from a day look to a night look with just a change of shoes The fabric feels nice and thick so it s great for cooler weather
B
Becky Elliott
SCAM ALERT
SCAM ALERTI recently purchased a White Fox tracksuit from this shop and I m incredibly disappointed The quality of the product is shockingly poor cheap material and doesn t feel authentic at all It seems fake or at the very least far from what I expected for the price To make matters worse the returns policy was not made clear until after my purchase When I tried to return the item I found out that the return shipping costs over 20 which is ridiculous for a 45 purchase The fact that the customer has to cover the return shipping with no support from the company is unacceptable I would not recommend this shop to anyone The poor product quality and unreasonable return policy have completely turned me off from ever shopping here again
A
Ayisha Dyer
BEWARE SCAM WEBSITE
Don t order from this site Says it s a London based company but the clothes are shipped from China and are all fake and terrible quality like not even wearable quality Can t even return anything to them as they expect you to pay shipping fees which for me were over 50 and most likely wouldn t even get a return Have asked to make a complaint and they have fully ignored my message Honestly just pay a little bit more and check you re buying clothes from the actual retailer cause these guys are a nightmare Don t want anyone else to get caught like me
N
Nicolette Banwell
Scam Awful quality goods and fake
Scam This company are selling cheap and poorly made tracksuits that they advertise as White Fox and they also use official photos of the goods which are not theirs I ordered tracksuits and was conned They are not the fit of white fox and very cheap material They also present as if they are coming from the UK they do not advise any returns go back to China let alone at a cost to customer They also advise goods are delivered within 2 days presenting as if they are UK based Then send emails day later that goods are delayed They must know they can t get them from china in the time they tell you upon ordering but seem to present as in the UK This is disgusting I now have 2 tracksuits that don t fit as they should and are very cheap in quality The material does not equate to what you pay They are now not responding to my emails Please please do not buy from them They are scamming people My daughter just out on a birthday present and I was out of pocket so couldn t replace Very sad and extremely upsetting These companies need investigating
S
Safa A
Terrible CHEAP quality and expensive
Terrible Spent over 60 for the worst quality tracksuits not even joking when I say I wore it for half a day and the bottoms bobbled up completely And customer service say it s my responsibility to pay to return Usually there are return options when you recieve your package I feel like this is a complete scam Comes from China and takes weeks to come Don t purchase from here
H
Henry Pickford
Helpful and Quick to Respond
I reached out to customer support because I was having trouble with sizing They responded quickly with really helpful advice and their suggestions worked out perfectly Saved me from a return
J
J K
Super Comfy All Day
I ve worn this jumpsuit to a casual event and was comfy the whole time It s also really easy to get in and out of which is a plus