Specialistorthodontistharleystreet Reviews

Specialist Orthodontist Harley Street

4.80
20 reviews
Excellent Rating
Based on 20 user experiences

Rated 4.80 out of 5 by 20 Happy Customers

95%
0%
0%
0%
5%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 20 reviews

The overwhelming majority of customers report an exceptionally positive experience with Specialistorthodontistharleystreet, with 19 out of 20 reviews awarding five stars. The service quality is consistently praised as welcoming, friendly, empathetic, and professional, with staff like Kerry and Greg frequently highlighted for their support and expertise. Patients feel their anxieties about treatment, particularly regarding braces, are effectively managed and alleviated by the clinic's caring approach. The clinicians' ability to explain procedures clearly and provide detailed, attentive care is a recurring strength noted across reviews. Specific treatments like Invisalign, teeth whitening, and clear braces are mentioned with satisfaction, leading to successful outcomes and improved smiles. The efficiency and timeliness of the service, including swift treatment without long waits, are also appreciated. However, one severe negative review alleges misleading practices, poor service, and a damaging experience resulting in physical discomfort and emotional distress. This isolated complaint stands in stark contrast to the otherwise unanimous praise for the clinic's overall service and results. Overall customer satisfaction is extremely high, with frequent strong recommendations to others seeking orthodontic care.

What customers love
  • Welcoming, friendly, and empathetic staff
  • Professional expertise and clear explanation of treatments
  • Effective management of patient anxiety and support throughout
  • High-quality treatment results (e.g., Invisalign, teeth whitening)
  • Efficient service and timely treatment without long waits
Common concerns
  • One report of misleading practices and deceptive experience
  • One report of poor service leading to physical discomfort
  • One report of emotional distress from the treatment experience
  • One report of wasted time and resources

Last updated 1 month ago

T

Excellent service

Had an excellent service with Kerry and Greg at Edgbaston Smile Kat Co Thank you
C

Great service from

Greg and Kerry are true professionals and give an excellent service They are great at explaining treatment and the options available I would definitely recommend them
N

Very empathic and helpful

Treatment was explained very well and the service was very efficient
T

Great friendly service

GReat friendly service
K

Invisalign kids

Kerry is so good at her skill and has given best treatment plan for my son I am just grateful for her empathy and quick response Thank you very much Kerry
K

Amazing

Amazing Pain free clear braces with a specialist team
M

The expertise of the clinicians and

The expertise of the clinicians and sympathetic treatment without waiting was superb
H

Everything was well explained and

Everything was well explained and carried out in good time
K

Amazing experience

Amazing My child was on the NHS waiting list for nhs ortho for over 5 years Assessment done Treatment done although privately but well worth It with a specialist team Great result

About Specialistorthodontistharleystreet

Dedicated to Beautiful Smiles At Harley Street Specialist Orthodontics our goal is the creation of beautiful smiles which maximise facial aesthetics and provide facial freedom for our patients We are the orthodontists on Harley Street who specialise in the freedom of smiling

United States

Visit Website

Own this business?

Claim your profile to respond to reviews, manage your listing, and build trust with customers.

Claim This Business