Based on authentic user experiences
Kate N
6732 reviews
N/A
1 year ago
Bland and Expensive
The timeframe to edit your order or skip is very small so it s easy to miss Makes it inflexible in many regards especially if you get busy or travel The food tastes like it was frozen before shipping Many of the meals have the little ice crystal which waters down the meal when you microwave it or cook it on the stove Splendid Spoon has managed to make exciting and flavorful food incredibly bland I found myself adding spices or hot sauces to every dish Some of the dishes were even hard to eat Many of their dishes are soup I don t know about anyone else but soup starts to get real old after a while Meals are low calorie If you plan to utilize their breakfast lunch and dinner plan it only provides 900-1100 calories roughly It depends on the meals you choose for the day Even if you are tying to lose weight you should never eat that low calorie You ultimately end up needing to grocery shop to get more calories which really takes away from the convenience of meal delivery Customer service isn t very helpful and honestly they are kind of condescending It s hard to find places where you can leave reviews of Splendid Spoon and the only reviews on their website are all four or five starts I dislike the lack of transparency on their end Lastly for what you get this is incredibly expensive The lack of convenience flavor and service with this meal plan is really not worth the price tag One smoothy is 9 50 10 00 and many lack good flavor Overall I was really looking forward to this meal delivery service so this was a big bummer I accidentally allowed my subscription to roll over one more week and I m actually not looking forward to having to eat this food Ha I know that sounds dramatic but it just isn t good Update 5 17 2022 I ve been able to try more of the food and wanted to share reviews for individual items if it helps anyone Smoothies -carrot ginger chai this was the best flavored smoothie I had Tasted strongly of ginger and then chia Not bad and texture was smooth and consistent -dragon fruit berry could not finish this smoothie Had odd chunky bits that were almost kind of slimy Very tart flavor and could really taste the pea protien -mango guava again weird texture similar to the dragon fruit one The banana flavor came through more than I d like and the mango flavor lacked completely -orange hibiscus I hated this one at first and made a face when I had the first sip It did grow on me though the more I could taste the orange juice Texture was okay -raspberry cacao again the texture is an issue Definitely has a slimy banana taste and you can t really taste raspberry or cacao Grain bowls and soups -brown rice taco bowl this is more a veggie bowl as it lacks rice Flavor isn t really taco but it s got a small kick and isn t terrible Veg is a bit soggy though I do like the pumpkin seeds -green tomatillo chili soup I thought this was one of their better dishes It is pretty tart though and I ended up not finishing it -kimchi fried quinoa grain bowl this one is mostly quinoa Both the tofu and the kimchi are soggy Kimchi and some of the other ingredient in this dish are usually really flavorful but they ve managed to miss the mark and this dish is just bland It kinda mad me nausea too and again I couldn t finish it -cauliflower potato chowder smelled incredible but the texture and flavors weren t there The soup was very watery and the potato and cauliflower mixed in were very grainy As a General comment when you make soup you should really commit to the texture wether it s creamy or chunky Splendid just misses the mark on this and it results in an unpleasant texture -garden minestrone soup this is one of my least favorite The ingredients taste frozen and kinda pasty dry The flavor is bland and overall just not good -butternut turmeric soup flavor was pleasant but very light and bland There were about three tiny butternut chunks and otherwise the rest is pretty liquidy A bisque or creamy type texture would have been a lot better here Or Splendid needed to commit to more butternut chunks Some other things to note Splendid does not do refunds only store credit so if you dislike what you get they just credit you to buy more of what you disliked Additionally I know they claim to be eco conscious but the amount of packaging and carbon footprint from shipping is no small thing Doesn t feel very eco at the end of the day and my recycle bin filled up real quick
Laureen Taylor
6732 reviews
N/A
1 year ago
Smoothies have chunks and taste awful
Smoothies have chunks and taste awful Food is way over priced Would mot recommend to anyone Way over priced for what you get Thank s but no thanks
Ayumi Saito
6732 reviews
N/A
1 year ago
They lost the package and did never
They lost the package and did never notify me until I asked them They simply sent email that they would refund me back for it Horrible
cynthia
6732 reviews
N/A
1 year ago
Sending unauthorized food and charging my credit card
I put my food on hold for a month and 2 times they sent me food and charged my card I asked for a refund and they just gave me a credit I also referred 2 friends and used the promo code and was told that I would get 25 credit and I did not I had to e mail them to explain and then when you contact them it appears to go to a general mailbox and different people respond with different answers Too bad because I do enjoy the food No phone number to talk in person for customer service so it is a pain to write to them and wait 24 to 48 hours for them to get back to you I probably will have to file a complaint wit my credit card to get my money back I thought getting the food was going to make my life less complicated but it has made it more complicated
Michele
6732 reviews
N/A
1 year ago
Leaking soups unauthorized substitutions
I have gotten 2 deliveries from Splendid Spoon The day after my first delivery I received a notification that my second order already processed even though I hadn t chosen my items yet and before I got the chance to try anything I contacted support to see if I could at least modify the contents since I didnt like what they gave ne and I was told no it s too late they did refund me for 2 shakes but it s not enough being I only was interested in 1 item in that order When the second delivery came I noticed one soup leaking all over the box and that they had replaced the one soup I was happy to be getting with something else entirely A few days later I noticed a second soup also had a hole in the bottom and it leaked all over my fridge Probably didnt notice right away because these fresh soups arrive mostly frozen I reached out to them on social media with no response then ended up canceling and told them my reasons for canceling and no response These are way too expensive for the quality and to get treated so poorly
Natalie Crowe
6732 reviews
N/A
1 year ago
Arrives warm Shipping too slow
Got my first order last week Arrived hot Got my second order today Arrived warm All had to be trashed I don t understand why it s not being overnighted and instead shipped and taking 3 days Complete waste of time and money Don t recommend at all
Lindsay
6732 reviews
N/A
1 year ago
Expired Items
Paid 148 for 7 smoothies 7 bowls and 5 shots All items arrived thawed and at least 3 were expired It s concerning that they don t check dates before sending to their customers Packaging was a mess and all thrown together Customer service did respond quickly which I appreciated and offered a credit on my next box but I don t want another box To me first impressions are everything This was a splurge and if there are problems right off the top I can imagine they will only continue So no thanks After a few emails back and forth I m told they are refunding the amount spent on the expired items Also worth mentioning is that I asked 3 times where I could find the expiration date in the bowls bc there s not one They refused to answer that question all 3 times Instead they wrote and said how not to be put off by the expired product dates and that many people miss out on good food because they re turned off that it s EXPIRED What the heck Won t be ordering again
John
6732 reviews
N/A
1 year ago
The smoothies are complete garbage
The smoothies are complete garbage At best they taste like various baby foods mixed with bananas If you like smoothies with the consistency of curdled milk and the taste of baby food Then go ahead The bowls are even more hot and miss Lemon Wild Rice Broccoli smells exactly like it tastes A 1 star hotel room with hints of smoke funk and poop This food may be healthy but you re better off eating grass next to a dumpster Don t buy the fake reviews listed on their website
Nikhil Arun
6732 reviews
N/A
1 year ago
Crap food Impossible to Cancel
The food was largely tasteless and the shakes had large chunks in them so I cancelled But cancellation is really had I received 2 boxes that I was charged for after cancellation So I cancelled again and sent their customer service screenshots of my cancellation But In their portal to contact customer service if you click the attachment you just attached to ensure it is the right screenshot you get a message that you are unauthorized to see your screenshot unless you login RK their zen desk application and when you go back you lose your message It s just a mess
Melissa W
6732 reviews
N/A
1 year ago
Over priced and not very tasty
I have tried 5 of the meals and liked ONE Most of them are very small portions for the price I can buy better quality and better tasting meals at the grocery store The vegan chicken was rubbery with very little pasta The spaghetti and meatballs meal was nothing to write home about etc etc I am disappointed I spent so much money on food that I have to force myself to eat
