Stericycle Reviews

Sharps box collection service

Rang Martin this morning to arrange a pick up and delivery of my sharps box within hours he contacted me with a date Martin was polite and cheerful good old fashion service which is hard to come by these days as were all the previous staff I ve spoken to

I asked to be supplied with consignment

I asked to be supplied with consignment notes for the year due to me losing mine due to an IT issue and had it resolved by Anthony Dyson in a swift manner Many thanks

Efficient customer service

The driver didn t give us replacement yellow haz bins and we were running out of them Stericycle s Customer Service Advisor Angel Ajayi solved the issue within 24 hours

i have always had a very smooth service

i have always had a very smooth service with Stericycle - there however came a time after 5 years where there was an issue with my bill having amended my collections - i spoke to Jeff who couldn t be more helpful -pleasant thorough continuously told me what he was doing what i could expect and when i could expect it and then followed up to ensure I was sorted His colleague Victoria was equally as pleasant - what a refreshing change very happy with SRCL would and have recommended them to anyone

Prompt and reliable

Prompt and reliableMy call with customer service advisor Megan resulted in a prompt response to resolve my issue

Amazing customer service

Myself and my employer spoke with Alex Ross today from Stericycle We have an upcoming CQC inspection and needed a few bits of information and documents I have to say that Alex s customer service was fantastic he was well mannered and informative The required documents were sent to us within 30 mins and he also sent me a follow up email detailing our phone call and an action plan he had put in place Everything was well structured and such a pleasant experience overall

Happy Days

Very happy with how effective the company treat and dispose of our clinical waste When asked for extra bags as a back up nothing was too much trouble Delivery was swift Joanne Harris

Spoke to lovely lady today called

Spoke to lovely lady today called Justine to reschedule my collection date she was really polite and helpful and came back to me with in the hour with a New time slot Would highly recommend stericyle they have great customer care