Horrendous experience
I don t know why this company has any good reviews They must be fake or the company just isn t what it used to be I know for a fact that at least one of these reviews is fake because Universal leather LLC charged my card when I bought the infernal patch They promise to ship within 5 business days on their website header I ordered a patch 3 weeks ago they NEVER sent it I ve given them the benefit of the doubt but then they lied to me I called weeks ago and they said my patch would be here last week Didn t show up Called again they said it wasn t in stock But they d ship it on Monday Monday came around nothing happened So I called and they said they d send it by the end of the day I waited until the post office was nearly closed in their area Texted them on WhatsApp to see what was going on They said they ll send me the tracking number whenever they DeCiDe to send it they even sent me a picture of the patch in their possession Like what NA na na boo boo we have your patch but youuu can t get ittt This is by far the WORST experience I ve EVER had with ANY company They do not care for customer service they re vague they are scammers They stole my money Please don t use this company there s plenty of other bespoke patch companies that actually deserve it Whoever runs this company just seems like a person who lives in a parents basement without a car
Christopher Vega
N/A
Will be a returning customer
They were prompt in response and generous with the mock-up process The patches came out great and was received very quickly
Doug
N/A
The patch I ordered was a bit of a dare
Customer service was very respectful and gave me the feeling that they were dedicated to get my patches made They were very knowledgeable and flexible They gave me some great feedback for my future purchase s And I will gladly go through them again They were very accommodating on my short time frame While still being able to articulate what they were able to do I ve gone to three other places and they all wanted a 25 or 50 item minimum I only needed a few of each Fantastic experience
Universal Leather LLc
N/A
I bought 100 patches for my business
The patch I ordered was a bit of a dare and an inside joke It will have limited appeal but those to whom it appeals will love it The job done was top-flight The work is clear and very readable The contrasts are great The finished product is exactly as conceived I am very pleased
Cindy DeBusk
N/A
Seller stayed in contact made sure
I bought 100 patches for my business and I was a little unsure how the patches will come but they came out better than I expected and the shipping was quick
Amber Jung
N/A
Great Experience from Start to Finish
Seller stayed in contact made sure items were just as we needed Shipped in a timely manner Nice quality patches
Robert M Riter
N/A
Did great job on woven patches
Absolutely impressed with this custom patch company They made me 4 custom patches with iron-on backs exactly to my specs The quality is excellent and they arrived right on time The team was responsive answered all my questions and kept me updated throughout the process Great customer service from start to finish highly recommend
Brian France
N/A
Great experience
I had a hard time finding a place because I m always so scared of scammers The person that worked with me was great and set me at ease even after I was regrettably rude to him at first because of my own paranoia He kept in close contact with me throughout by sending me pictures and videos and messages Easy to communicate and the quality was pretty incredible It was produced shipped and on my doorstep surprisingly fast as well How these guys could possibly have any bad reviews is beyond me because they re great from start to finish Very fair pricing I will be doing all of my future business through Stitch Patches
Charlie Blackwell
N/A
Let me be clear here
Let me be clear here I am the biggest skeptic there is when it comes to international trade Especially knowing that this company headquarters is in Pakistan It s no secret to most of you that fraud seems to resonate out of the Philippines or Pakistan However they made a believer out of me that they are above the board and can be and should be worthy of your trust I highly recommend this company for all of your patch making needs And they will exceed your expectations as they have exceeded my the owner of the company who I had the opportunity to speak with on several occasions was very patient with me despite my rudeness to him And believe me I can be a tough cat especially when I fear I m being taken advantage of The owner begged me to give him a chance and not only did he deliver with flying colors but he completely changed my opinion of doing business internationally I can t recommend this company enough And they have proven that they are here to stay and again they deserve your full confidence and their ability to deliver exactly what you see on the website Thank thank you for the incredible job that you did for me
