AI Review Summary
Based on 81 reviews
Customers consistently report high satisfaction with Sulfitclothing, citing great fit, quality, and fast delivery. Many reviews highlight excellent service and value for money, with frequent repeat purchases. A minority of negative reviews focus on return policies, sizing issues, and one instance of product defects. Overall, the brand is described as a hidden gem with premium quality. The company appears responsive and helpful in resolving issues.
What customers love
- Great fit
- Quality materials
- Fast delivery
- Good value
- Helpful service
Common concerns
- Costly returns
- Sizing inconsistencies
- Defective products
- Strict policy
- Shipping costs
Last updated 1 week ago
M
Mendy Greenblatt
Worse quality metal clips used If I had time I would return them both for a refund won t last a month of regular wear
A
A M
Love Jeans HATE Exchange Policy
I loved the Jeans all I needed was a different size I tried to exchange them for another size and apparently I was responsible for shipping I paid 65 for the jeans but to send them back it was going to cost me 268 Long story short I won t be returning or buying again
M
Mike Waterhouse
I bought two pair of trousers off this
I bought two pair of trousers off this company return them through royal mail as informed never got my money back Conplants to company never got me anything satisfactory outcome I ve put it down to bad experience don t use this company
B
Ben
Never even got to try it on
Order never arrived When contacting support they were a waste of time Never buying from this website again
B
Brian Mcwilliams
This company is a scam
This company is a scam They lie and when you ask for help they get nasty and defensive Do not buy if you are from the USA I ve lost 150 in clothing that doesn t fit and 60 in shipping back to them which they claim they never got
R
RB
Sulfit Clothing A Nightmare of Negligence and Disrespect
I urge potential shoppers to seriously reconsider their choices before purchasing from Sulfit Clothing This company s approach to handling customer issues is not only appalling but outright disrespectful My recent experience potentially the worst customer service debacle I ve encountered in over 30 years has been nothing short of a complete nightmare and I feel compelled to share these details to prevent others from similar misfortune Issues Encountered Damaged and Incomplete Delivery My order arrived in a deplorable state with damaged packaging and several key items missing This situation was clearly avoidable It was not just an accident but a result of gross negligence A reputable company should have necessary insurances to cover for lost or damaged items ensuring that such burdens are not passed onto customers Customer Service Apathy After reporting the issue the initial responses from Sulfit Clothing were slow and unhelpful To make matters worse they subsequently became completely unresponsive no replies since August 5th despite my repeated attempts to reach out This silence speaks volumes of their disregard for customer satisfaction and support Refusal to Refund Despite being protected by the Consumer Rights Act 2015 which entitles customers to full refunds for undelivered or damaged goods Sulfit Clothing refused to issue a refund Instead they demanded unnecessary documentation and then simply ignored my complaints leaving me trapped in a frustrating and unresolved situation Patronising Communication The tone used in their communications was not only patronising but downright insulting adding insult to injury in an already stressful situation Sulfit Clothing s behaviour is completely unacceptable They have failed not only in their logistical operations but also in basic decency and ethical business practices Their lack of professionalism and responsibility has inflicted considerable financial loss and stress on me This experience could have been entirely avoided with proper foresight and genuine customer care It s a shame because some of their items seem well-designed but the risk of encountering such horrific service makes any potential purchase a gamble not worth taking Avoid Sulfit Clothing if you value your peace of mind and hard-earned money
S
Simon
Sizing is so off
Sizing is so off I ve sent 4 emails regarding a return and still waiting a reply I wouldn t buy from this company ever again DONT BUY FROM THEM
J
Jahed
Stay Away
Ordered 2 pairs of jeans Didn t like them so wanted to send them back Shipping was going to cost 248 dollars to send back and this company said I was responsible for paying the costs Terrible policy and service
D
Dean Wright
Absolutely garbage jeans burst open at
Absolutely garbage jeans burst open at couch first time I wore them
M
Mayank Anand
ORDER SF22815
ORDER SF22815This place never answers reply to emails this order was delivered somewhere else and after sending severals emails I never got a answer I waited more than a week for my package and after it says it was delivered I still don t have it told them on a email to contact the delivery company to ask them where they dropped the packages and no response from Sulfit clothing
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