Sw Reviews

Deceptive business practices

Twice I v purchased a product online to pickup at their Bend Oregon location Both times even though they said I could pick it up that day I received an email from them after I had paid in full that it wasn t actually at the store and was being shipped from another store Both times it wasn t available that day It took lengthy phone calls to discover this and they couldn t tell me when it would be The store would not cancel the order and refund it That took a 30 minute call to their national number Then they hung up on me Another call and I found out that the product would not be there until the following week and I could not cancel it until then At that point it would take 5 to 10 days more to actually have the funds returned I asked to talk to a manager was put on hold for another ten minutes and then told a supervisor due to them being rather busy would call me back within 24 hours

Lies and Deception

Ordered a crossbow that was in stock 4 days later it hasn t shipped so I contacted them They said it was out of stock Tried to order another bow on their website that was in stock but spoke with rep and they said that one was out of stock Spoke with supervisor and she was no help Just kept saying she was sorry Deceptive business and terrible customer service NEVER order from them

Coupons from Sportsman s Warehouse worthless

Sportsman s Warehouse says they were going to give you a 50 coupon if you spent over 200 00 The coupon is not good for ammonition or many other products So what good is the coupon if you can t use it for stuff you want to buy

I personally will probably never buy

I personally will probably never buy from this company again I ordered 2 22 rifle for my kids for Christmas They said shipped but then in a week when I call to check turns out they never even had them to ship Took them 2 weeks to verify they never shipped them after they said they didn t to get my money back I still haven t got my 30 back for the ffl transfer fee they charged that never happened because they didn t have the product to transfer after all that no apology or credit or anything for all that incompetence

Atrocious Customer Service and Unreasonable Delays

My online order was cancelled but the customer service team cannot tell me whether or not my order will ultimately be processed and whether my card will be charged I was told that someone will reach out in 48 hours my items would have been delivered in this time frame Instead I wait two days to find out if I need to purchase this elsewhere or not and whether my card is going to be charged I have an upcoming trip that I needed this item for so this delay and the non-answers are really causing a burden I just wish I knew whether or not I need to buy this elsewhere

BEWARE

BEWARE DO NOT PURCHASE FROM THIS COMPANY I purchased waders online from Sportsman s Warehouse on 9 4 23 I used them for the first time on 9 23 23 and they leaked I contacted customer support on 9 25 23 They formed me the waders are now used and could not be returned or exchanged They could only offer me a 25 partial refund What I paid 125 and have had them less than 30 Sportsman s warehouse is an absolute rip off

Balloon discount sale

Balloon discount sale Really poor advertising gimmick Lost me as a customer and any veteran should avoid Sportsmans warehouse Not only did I wait 1 5 hours in line to get in I find out you only find out discount at register Knowing before purchase would drive my purchasing decision Then the Hillsboro Oregon store I think had only one register open and at least 50 people in line Waiting a total of three hours to perhaps get a decent discount is not a good customer experience So I walked out leaving 500 in merchandise in a cart So I m done with Sportsmans Plenty of better stores and options without the B S What Morons this company must employ

Misleading

I learned today when the website says pick up tomorrow that is what a a week or more identifies as but at least after waiting in a line of 4 people for 45 minutes to get this information they will act as smug as they can to make you feel at ease after now reading other reviews I see it must be a company standard not just the Hillsboro Or store This will be the last thing I buy from there if I ever get it I will drive the distance to there competitor s for better service