AI Review Summary
Based on 25 reviews
Taxpeople receives strongly polarized reviews, with most 5-star ratings praising efficiency and responsiveness, and most 1-star ratings citing non-delivery of refunds and poor communication. Several 1-star reviews describe the company as scammers who kept refunds or disappeared after payment, while multiple 5-star reviews highlight a seamless, stress-free, and professional service that delivers faster than expected. The contrast indicates highly inconsistent or unreliable performance between different customers.
What customers love
- Great service
- Efficient processing
- Quick refund
- Professional team
- Easy process
Common concerns
- No refund received
- Poor customer service
- High fees
- Scam allegations
- Delayed communication
Last updated 3 weeks ago
A
Amelia
Great service and very responsive to email queries The whole process was seamless and really please that I contacted them Thanks everyone for your help with this
E
Erin
Brilliant company
Brilliant company really efficient throughout my whole claim and a really friendly team Will be recommending to all my family friends Made my Christmas a whole lot easier this year thanks again guys
C
Chloe Turner
Everything was clear and easy to
Everything was clear and easy to understand quite easy and a nice phone call to check all was OK feel confident that my claim is in good hands
K
Kwame Mensah
I was very sceptical about applying for
I was very sceptical about applying for this rebate as I have applied with other companies before This took just over 3 weeks and I got a letter in the post from the government making it legitimate I would recommend this company
S
Scott Harvey
Absolutely faultless from start to
Absolutely faultless from start to finish Yes they take a fee was 15 of my refund but in the view that I wasn t expecting a refund I was pleasantly surprised They have completed all the work and I have just waited without any effort Thanks Tax People
I
Isabella Green
Extremely Efficient and Got Me More Than Expected
I honestly didn t expect to get anything back but The tax people proved me wrong They handled everything quickly and kept me updated throughout the process I ended up getting more than I thought I would No stress no phone calls Took me 2 mins to fill in the form Highly recommended
I
Isabella
Stress-Free and Professional Service
As someone who hates paperwork I was dreading the tax reclaim process But Tax people made it incredibly easy They explained everything clearly were super responsive and took care of the entire process My refund was processed faster than expected I d definitely use them again
A
Arthur Graham
Absolutely Brilliant from Start to Finish
From the moment I submitted my details they took over and made the whole process completely hassle-free They were friendly and professional I was kept in the loop the entire time and my refund arrived sooner than expected Honestly I wish I d done this sooner Can t recommend them enough
L
Lyra
Saved Me a Lot of Time and Hassle
I didn t even realise I was eligible for a tax rebate until I saw this averted on facebook I was sceptical but I filled out a short form and they took care of the rest Within a few weeks I had money back in my account The whole experience was smooth and well-managed
A
Amelia
Well Worth It Wish I d Done It Sooner
Honestly I didn t even know I could get money back for this stuff I claimed for my mileage and membership fees and ended up getting a decent chunk back The process was smooth and they kept me updated the whole way through I ve already recommended them to my colleagues
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