Taxpeople Reviews

Front Page The Tax People

2.76
25 reviews
Average Rating
Based on 25 user experiences

Rated 2.76 out of 5 by 25 Happy Customers

44%
0%
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56%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 25 reviews

Taxpeople receives strongly polarized reviews, with most 5-star ratings praising efficiency and responsiveness, and most 1-star ratings citing non-delivery of refunds and poor communication. Several 1-star reviews describe the company as scammers who kept refunds or disappeared after payment, while multiple 5-star reviews highlight a seamless, stress-free, and professional service that delivers faster than expected. The contrast indicates highly inconsistent or unreliable performance between different customers.

What customers love
  • Great service
  • Efficient processing
  • Quick refund
  • Professional team
  • Easy process
Common concerns
  • No refund received
  • Poor customer service
  • High fees
  • Scam allegations
  • Delayed communication

Last updated 3 weeks ago

A

Dreadful customer service

Dreadful customer serviceNo contact since Feb and response to emailsHmrc have settled to them so they have their fee and my money which they don t want to pay out it seems
L

Help please this company rang me today

Help please this company rang me today and got details from me I havent signed it anything but they have my details Can they do anything with thus
A

What went wrong trust pilot asked

What went wrong trust pilot asked they are robbing con artists lied about there fee Zero contact once they had my cheque they charge 150 vat that is there fee not the 15 i was told Worst company only reason i got a reponse in the end was because i was going to seek legal advice PLEASE PLEASE PLEASE DONT USE
M

Terrible company avoid

Terrible company Do not use Kept all my refund Denied they had received anything from HMRC until I told them i had proof from HMRC saying that had sent them a cheque 6 weeks ago They said I would receive no refund and they were keeping almost 200 for fees
A

Great service and very responsive to

Great service and very responsive to email queries The whole process was seamless and really please that I contacted them Thanks everyone for your help with this
E

Brilliant company

Brilliant company really efficient throughout my whole claim and a really friendly team Will be recommending to all my family friends Made my Christmas a whole lot easier this year thanks again guys
C

Everything was clear and easy to

Everything was clear and easy to understand quite easy and a nice phone call to check all was OK feel confident that my claim is in good hands
K

I was very sceptical about applying for

I was very sceptical about applying for this rebate as I have applied with other companies before This took just over 3 weeks and I got a letter in the post from the government making it legitimate I would recommend this company
S

Absolutely faultless from start to

Absolutely faultless from start to finish Yes they take a fee was 15 of my refund but in the view that I wasn t expecting a refund I was pleasantly surprised They have completed all the work and I have just waited without any effort Thanks Tax People
I

Extremely Efficient and Got Me More Than Expected

I honestly didn t expect to get anything back but The tax people proved me wrong They handled everything quickly and kept me updated throughout the process I ended up getting more than I thought I would No stress no phone calls Took me 2 mins to fill in the form Highly recommended

About Taxpeople

1 9m Tax Refunds 62 000 People Trusted Us 30 years Financial Experience The people who workers trust For many years everyday working people have lived

United States

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