AI Review Summary
Based on 25 reviews
Taxpeople receives strongly polarized reviews, with most 5-star ratings praising efficiency and responsiveness, and most 1-star ratings citing non-delivery of refunds and poor communication. Several 1-star reviews describe the company as scammers who kept refunds or disappeared after payment, while multiple 5-star reviews highlight a seamless, stress-free, and professional service that delivers faster than expected. The contrast indicates highly inconsistent or unreliable performance between different customers.
What customers love
- Great service
- Efficient processing
- Quick refund
- Professional team
- Easy process
Common concerns
- No refund received
- Poor customer service
- High fees
- Scam allegations
- Delayed communication
Last updated 3 weeks ago
A
Arthur Graham
Dreadful customer serviceNo contact since Feb and response to emailsHmrc have settled to them so they have their fee and my money which they don t want to pay out it seems
L
Lyra
Help please this company rang me today
Help please this company rang me today and got details from me I havent signed it anything but they have my details Can they do anything with thus
A
Amelia
What went wrong trust pilot asked
What went wrong trust pilot asked they are robbing con artists lied about there fee Zero contact once they had my cheque they charge 150 vat that is there fee not the 15 i was told Worst company only reason i got a reponse in the end was because i was going to seek legal advice PLEASE PLEASE PLEASE DONT USE
M
Mika Reed
Terrible company avoid
Terrible company Do not use Kept all my refund Denied they had received anything from HMRC until I told them i had proof from HMRC saying that had sent them a cheque 6 weeks ago They said I would receive no refund and they were keeping almost 200 for fees
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