Thatssofetch Reviews

Brilliant quality and service

Brilliant quality and service super soft and luxurious feel Hoodie and sweatpants amazing support when enquiring about exchange process as I thought about sizing down didn t in the end faultless service

Truly wow is all I can say

Truly wow is all I can say I live in Auckland New Zealand I ordered 16th I literally received my express shipping from that s so fetch the next day on the 17th Not only is that crazy fast But the material of the products is just wow I absolutely love the tracksuits Inlove- will definitely be ordering more from yous Thank yous so so much

Everything 5 Star

I have purchased from TSF many times They are definitely my go to shop The quality of the clothes is just amazing Shipping is always so quick and their return process is seamless Their customer service team is always so helpful and kind I ll definitely always remain a TSF customer

I needed help with sending multiple

I needed help with sending multiple items back from the same order as I needed to exchange them for the next size up I made an error with the delivery as I managed to end up with 2 diffterent postage labels for each individual item I delt with Celeste and she was so pleasant and helpful and my exchange was processed immediately Seamless customer service Love purchasing from TSF as I know they have the best and moats supportive customer service team ready to help Thanks again Celeste Awesome support

Great customer service

Great customer service Made a purchase online and for whatever reason my store credit did not apply to my order Messaged customer service and Caroline got back to me next day I m in the US She took care of the situation and made me whole Definitely stress free and responsive

Amazing customer service

Amazing customer service They got back to me within hours and solved my problem extremely fast with no extra information or problems

Amazing

Everyone who I dealt with were amazing Ended up accidentally buying a size too small and sent them an email I was replied to the same day on how to process a return quite easy and they were real kind about it Even followed up for me to make sure I received the gift cards as well Love them

Customer service

Super helpful customer service I accidentally ordered the wrong size and realised right after I paid I sent them an email about my situation and the next morning everything was fixed thank god

Great shopping experience I love all of

Great shopping experience I love all of my out fits and get so many compliments The customer service is prompt and excellent They corresponded with me and got my item reversed that I ordered twice not knowing and offered me a refund or store credit I chose the store credit as I had several more items in my cart I will definitely continue to shop with them