


Based on authentic user experiences
Eric Samuelson
6775 reviews
N/A
6 months ago
Poor Refund Policy
The Adventurists do not have a great cancellation refund policy when an adventure must be canceled beyond the control of the participants for instances such as COVID or political instability Rather than refunding deposits paid they only offer you to re-book into a future adventure based on current availability which could be a year or more away In my specific example I m booked for the Oct 2022 Sri Lanka Rickshaw Run Sri Lanka is in crisis with no fuel violent protests and severe instability All Western governments advise against any travel to the country and it would be irresponsible to hold the rally in Sri Lanka as they need every drip of fuel to survive The new PM said these conditions will continue for many month which includes when the Oct 22 Rickshaw Run will be held The Adventurists are only offering a 50 refund or the option to move to a different adventure of which there are none with availability until October 2023 If I were needing to cancel for my own reasons the 50 refund is more than fair But when I have no control of the situation a full refund with say a 100 Pound admin fee or similar in recognition of The Adventurist s effort would be far more appropriate I would think twice before considering booking an adventure with this organization If you can t be sure that the adventure will proceed as scheduled know you will likely be out a significant portion of your deposit I should note that this policy is outlined in the agreement I signed The agreement does not have a special provision for cancelations made beyond your control My assertion is that if The Adventurists were concerned for their customers the ethical thing to do would be to offer a better refund in these rare circumstances I should also note that I ve been on two adventures with them in the past and they are a blast My poor review only reflects their handling of deposits and cancellations beyond your control
Marius Rekdal
6775 reviews
N/A
6 months ago
When canseling the Mongol Ralley event
When canseling the Mongol Ralley event and relanching a very different and significantly more expencive variant they still charge 200 for refunds I feel misled as they still until very late stage was trying to arrange the original ralley even tho there was no way of getting there due to global events war closed borders etc Should have done our own research before hand and saved us 200 This is not what I expect of an operator thats supposed to be professional Started to get tired of the wall of text emails with zero information to speak of No presence in the facebook group they managed for the participants and we had to relay on other sources for a lot of information Just plan your own trip and skip this managed chaos
Indian
6775 reviews
N/A
6 months ago
Don t expect a speedy refund of any
Don t expect a speedy refund of any deposits 7 weeks after completing our tuk tuk challenge refunds are still to be processed Makes you think what our deposit money is being used for
Julien
6775 reviews
N/A
6 months ago
The cancelled but no refund
They decided to cancel the trip only 5days after I made the full payment They informed me that I ll get a refund but 2 months have gone and still no money back aven with numerous emails Please run away far from this company
Lisa Guy
6775 reviews
N/A
6 months ago
Adventure Addiction - 7 and counting go on I D A R E ya
We re off on our 7th rickshaw run with The Adventurist s sick fun We ve circumnavigated India up the Himalaya twice through Kashmir and compass points of Sri Lanka Pure freedom to explore in an unconventional manner connecting to locals in ways you ll never imagine This company won t molly coddle you some folk have problems for every solution in life helps to be a grown up party at the start party at the finish life happens in between - those complaining here because of refund time lines probably appropriately self eliminated pre run Have had no issues across multiple adventures 2014 2015 2016 2017 2018 and 2022 We re heading back again in April 2025 with 4 tuks of friends Get in there do it go On I D A R E ya decide act re-view EN-JOY
Caroline
6775 reviews
N/A
6 months ago
The Greatest Adventures
We are 5 x veterans of the Indian Rickshaw Runs 2011 - 2023 and I can honestly say they have been the greatest adventures of our lives Of course it is not all smooth sailing - it s India and that is what makes this experience so magical The Adventurists are a ground-breaking fabulous group of people who provide great parties at the start and finish - and are there if and when you need them Just go and do one of these adventures and bring some joy and chaos into your lives
Alan Ponsford
6775 reviews
N/A
6 months ago
The most memorable trip
The most amazing and memorable adventure holiday you will ever take 4 runs and counting You will meet many like minded crazy people and end up with friends for life or fall out big time with your team mates what have you got to lose - give it a try - the adventures become addictive
H B
6775 reviews
N/A
6 months ago
Love these guys
Love these guys Did the Sri Lanka run which was life changing Booked 2020 for India but cancelled due to covid and got full refund Going to do that next April Always found them responsive and helpful
Lee
6775 reviews
N/A
6 months ago
Best thing I ever did and I m married with a kid
Discovering this company is the best thing I have ever done I ve completed 3 Rickshaw runs now and if money and life permitted I d do all the adventures the adventurists offer It s hard to put into words just how amazing this experience is - please don t take my word for it just do it I promise you won t regret it It s important to remember that this isn t a standard high street travel agent and nor does it want to be It s a small group of people trying to give you an adventure you will remember for the rest of your life and the level of support reflects this All staff are really approachable and help where needed while also allowing you to craft your own adventure your own way They are also very reasonable when returning rickshaw deposit and any deductions reflect your adventure
Jean-Fran ois De Clermont-Tonn
6775 reviews
N/A
6 months ago
We did the rickshaw run india
We did the rickshaw run india It wa great