Thegiftcardshop Reviews

This is a terrible company

This is a terrible company I attempted to order a gift card using a company credit card The transaction was denied I tried several more times same result I contacted customer service and was told it might be because I had an unusual email address This does not make sense After 24 hours with no resolution and multiple charges pending on my credit card I called again I was told I would have to order the gift card through one of their retail locations because the transaction was deemed a security risk I asked to speak to a supervisor was placed on hold for 40 minutes before I hung up I would never recommend this company

DON T DO BUSINESS WITH THIS COMPANY

Zero stars if I could Don t do business with this company If you have any issues with your order it is unbelievably difficult to a get anyone to answer the phone b be able to communicate effectively with someone if you re lucky and c there is nothing they will do to help you 1st person said no problem call back in 24-48 hours then the order processed in less than 12 so when I called back there is nothing we can do They literally used every excuse to not talk to me - the waiting time is unbelievable especially to GET NO HELP I WILL NEVER USE THEM AGAIN AND WILL TELL EVERYONE ABOUT MY EXPERIENCE

Do not use this company

-star This is the worse company I have seen What a scam I am in my second call to try to get my card sent out or money back They were quick to charge my account but that s about it No card today I turning them in to the attorney general s office and anywhere else I can to get them shut down Do not order from the gift card shop

Ordered a digital gift card for my

Ordered a digital gift card for my granddaughter through gift card shop I paid using my PayPal account for my protection I was given a order number and then the next email I received said my order was cancelled Trying to find out why it was cancelled was very vague Calling the number to talk to someone was even more difficult After about 20 minutes I found a way to get through to live person and they said there was a discrepancy in my information but couldn t tell me what it was and then told me to resubmit my order but don t use PayPal I told them this seems kind of sketchy and the purpose of using PayPal was they didn t get my card information and told them I felt the company was a scam PayPal sent me a transaction email but when I went on my account there is no record of a transaction from them So hopefully it ends there I went to Vanilla and ordered a card using my PayPal account to pay with no problems Don t Use This Company

Gift Card doesn t work no refund

I sent a gift card to a friend The gift card didn t work and The Gift Card Shop wouldn t do anything at all to help resolve the case It was valued at 100 All they kept saying was that I needed to call the number on the gift card which I didn t have because I had given it to someone else They took a case number promised someone would call and no one ever did This happened multiple times I finally called again and had a long angry conversation with no resolution at all Gift Card Shop did absolutely nothing to even attempt to resolve the problem - just kept saying it wasn t their fault

WOW

WOW SCAMMED THIS IS A COMPLETE SCAM I called another number and then they posed as visa themselves and told me it was not their card Same waiting music and same prompts No resolve

DO NOT ORDER ANYTHING FROM THIS COMPANY

DO NOT ORDER ANYTHING FROM THIS COMPANYIf I could give minus stars I would I ordered a card and it said it was delivered but we did not receive the card Working at a bank for 40 years I know you can de-activate a card that has not been used They acknowledged that the card has not been used but they refused to deactivate and send another one or to refund my money THEY ARE CROOKS

First Experience w The Gift Card Shop Experience

I ordered a Visa debit gift card for a special person in my life I m positive I entered all the information correctly yet when I received an email from The Gift Card Shop two digits in the address were flipped Instead of showing 21 the address on the email showed 12 I called The Gift Card Shop customer service and was told nothing could be done even though it s merely a computer entry I decided to just let go of the issue I don t know if the card will eventually go to the right person or if it ll go and be used by whoever gets it My advice to whoever reads this is NEVER use The Gift Card Shop for anything Whoever runs it doesn t care about its customers