


Based on authentic user experiences
jo sterakides
6737 reviews
N/A
11 months ago
This is the main website that I order
This is the main website that I order sportswear from not least because they are the only place that you can order certain brands from I always have had a great customer service experience with the sports edit even on the rare occasion something has gone a bit awry with an order I callor email and usually it gets sorted very quickly Also their loyalty program is amazing
Accalia
6737 reviews
N/A
11 months ago
Always had a great experience with The
Always had a great experience with The Sports Edit I ve been shopping with them since 2020 and they re my go to for active wear Such a good selection Great customer service too and love the rewards program
PS
6737 reviews
N/A
11 months ago
Ordered a coat
Ordered a coat Nothing wrong with it It just wasn t my style Delivery was fast I went through the return process but in my error I ticked the box that said I wanted a gift card instead of a refund I fretted about this for hours thinking that I would never get a refund Thankfully Jasmine was super professional and kind and issued the refund immediately Customer service at its best
Tatew
6737 reviews
N/A
11 months ago
Amazing Customer Service
Had a problem with the courier so I called Customer Services and somebody answered immediately Such a pleasant surprise after dealing with other companies who send you round the houses Phoebe was really helpful and friendly and sorted out my issue straight away I ll be buying all my fitness gear from The Sports Edit in future Highly recommended
Consumer
6737 reviews
N/A
11 months ago
Good experience
I purchased a pair of tri ainers and disn t recieve an email i came to check the reviews and i panicked so i teied to cancel it and contact them etc but in like 3 days i receivwd the item and was perfect so not sure why all the bad reviews Happy with mu transaction Thanks
Deirdre O Dwyercustomer
6737 reviews
N/A
11 months ago
Jasmine - best customer service help had to return items to the Sports
I had to return items to the Sports Edit EU To start the return process you enter your order number to allow you to print a return label I kept getting an error message When I got on to customer services the repeated response I got was to tell me to put a before the order number which I was already doing However I then got Jasmine as my customer service responder and she had my issue sorted immediately She also kindly reminded me of my return date limit so I was aware Thank you so much Jasmine - I really appreciated your super help
Vee
6737 reviews
N/A
11 months ago
I ve been so impressed with this
I ve been so impressed with this company s customer service from my first order A few orders along I got a pair of Alo leggings which piled badly on their first wear I was assisted by Alexandria who was extremely helpful and offered me an immediate refund I will continue to buy all my sport s wear from here with full confidence
Faye
6737 reviews
N/A
11 months ago
No issues here
I was after some M S shorts that were out of stock on their website but The Sports Edit had some I was a bit apprehensive about placing an order due to the bad reviews but I must say I had no issues with my order at all The item was in stock arrived quickly and was in good condition and the fit was spot on No complaints
Becca Isles
6737 reviews
N/A
11 months ago
Would use again
I was concerned when I hadn t received my order after a few days and read some of the previous negative reviews and got worried However it had actually arrived and the collection point on time and there had just been an issue with the dpd tracking Jasmine was super helpful when I called and I got my order quickly Would defo use them again
Jayne Lambert
6737 reviews
N/A
11 months ago
I bought a pair of oncloud tro ainers in
I bought a pair of oncloud trainers in the sale fabulous bargain My kids had given me some birthday money and I had a tight budget Saw the onclouds and was excited to get such a fab deal I then read the reviews on here and had a little panic concerned that my kids gift may not arrive I didnt need to worry the trainers arrived within 2 days and are perfect Thank you