Thesportsedit Reviews

Always had a great experience with The

Always had a great experience with The Sports Edit I ve been shopping with them since 2020 and they re my go to for active wear Such a good selection Great customer service too and love the rewards program

Ordered a coat

Ordered a coat Nothing wrong with it It just wasn t my style Delivery was fast I went through the return process but in my error I ticked the box that said I wanted a gift card instead of a refund I fretted about this for hours thinking that I would never get a refund Thankfully Jasmine was super professional and kind and issued the refund immediately Customer service at its best

Amazing Customer Service

Had a problem with the courier so I called Customer Services and somebody answered immediately Such a pleasant surprise after dealing with other companies who send you round the houses Phoebe was really helpful and friendly and sorted out my issue straight away I ll be buying all my fitness gear from The Sports Edit in future Highly recommended

Good experience

I purchased a pair of tri ainers and disn t recieve an email i came to check the reviews and i panicked so i teied to cancel it and contact them etc but in like 3 days i receivwd the item and was perfect so not sure why all the bad reviews Happy with mu transaction Thanks

Jasmine - best customer service help had to return items to the Sports

I had to return items to the Sports Edit EU To start the return process you enter your order number to allow you to print a return label I kept getting an error message When I got on to customer services the repeated response I got was to tell me to put a before the order number which I was already doing However I then got Jasmine as my customer service responder and she had my issue sorted immediately She also kindly reminded me of my return date limit so I was aware Thank you so much Jasmine - I really appreciated your super help

I ve been so impressed with this

I ve been so impressed with this company s customer service from my first order A few orders along I got a pair of Alo leggings which piled badly on their first wear I was assisted by Alexandria who was extremely helpful and offered me an immediate refund I will continue to buy all my sport s wear from here with full confidence

No issues here

I was after some M S shorts that were out of stock on their website but The Sports Edit had some I was a bit apprehensive about placing an order due to the bad reviews but I must say I had no issues with my order at all The item was in stock arrived quickly and was in good condition and the fit was spot on No complaints

Would use again

I was concerned when I hadn t received my order after a few days and read some of the previous negative reviews and got worried However it had actually arrived and the collection point on time and there had just been an issue with the dpd tracking Jasmine was super helpful when I called and I got my order quickly Would defo use them again

I bought a pair of oncloud tro ainers in

I bought a pair of oncloud trainers in the sale fabulous bargain My kids had given me some birthday money and I had a tight budget Saw the onclouds and was excited to get such a fab deal I then read the reviews on here and had a little panic concerned that my kids gift may not arrive I didnt need to worry the trainers arrived within 2 days and are perfect Thank you