Tonies Reviews

Fantastic

We bought a Toniebox for our almost 2 year old grandson and he loves it He is growing up in a bilingual household so the options to have tonies in English and French is great Also as we have family living far away it s lovely to be able to have them record a story or send a message I found the box very easy to set up and there are so many tonies to chose from I recommend to everyone

Amazing service

Amazing service super friendly customer service and very speedy responses We had a little delivery problem and the customer service were on it quickly and efficiently even during the Christmas festive period Would definitely recommend Great educating fun for the kids too

We absolutely love our Tonie box

We absolutely love our Tonie box I bought it for my daughters 1st Christmas - initially I used the white noise Tonie and the nature songs orange cat Now she is 2 and a half she loves the Julia Donaldson Tonies - in particular the Highway Rat I love the screen free aspect of it and also great when people ask for gift ideas to suggest a few Tonies she may like so they can chose something for her and not clutter the house with lots of plastic We have some great new editions this Christmas and love The Snowman tonie that came in her Christmas stocking I recommend the Tonie box to everyone

Great customer service

We had ordered a tonies box in November for our daughter s Christmas present When it arrived we had trouble setting it up Eventually after many tries of fixing on our own I got in contact with customer support An excellent member of staff Grace was more than happy to help she was able to confirm that we had unfortunately received a faulty box Grace quickly resolved this issue and arranged free return postage of the box we had and a replacement box to be sent to us Thank you so much for your help excellent customer service

Cannot fault the customer support

My son received a purple tonie box for Christmas from his nan and unfortunately it was an absolute nightmare to set up - I tried the app the website 2 different household wifi a hotspot and even unsynchronised my wifi to 2 4ghz and 5ghz Nothing I did could get this box to work On Boxing Day I emailed customer support who emailed me back the 27th and offered me a replacement straight away I sent the box back the 28th via free Royal Mail postage and sent across the receipt and received a coupon for a free box and shipping via their website This time I ordered the grey box my sons choice and it arrived early morning the 29th And this one has been completely fine to use - very easy to set up good sound moderately long battery sturdy Customer service I received from Sophie was 5 Even with the faulty box I d still recommend them

Great present for 2 year old

Bought as a Christmas present for my 2 year old little girl and it s already a hit She takes the Tonies off and selects her ones to listen to We ve been using it for naps and story time at bed time Really happy with my purchase and looking forward to getting more characters for her

They listen

Gave some feedback to Tonies about how they could make Toniebox even better Felt listened to and valued as a customer Love their products and so do my little people Highly recommend

Best purchase we have made

We have looked at different ways to settle our little one for bedtime whether that be sensory lights or lullabies but the Tonie box has worked absolute wonders and settles her straight to sleep I would recommend this to everyone