Toolnut Reviews

Answered all my questions

Answered all my questions shipped fast I definitely recommend

Great customer service and quick to

Great customer service and quick to respond back to you Thanks TOOLNUT

Rhiannon V

Rhiannon V was great Very helpful and answered all my questions Thank you Rhiannon

Another great experience

I had to modify an order that I placed yesterday and Zachary got it squared away quickly

Prompt honest and helpful

Both sales and follow up customer service have been outstanding I cannot speak to the complaints on this site but my experience has been a very good one They have been prompt - and thorough - about answering email inquiries as well as phone calls Of note too is their effort to address backorders absolutely no misleading info or stall tactics I was told by my local Woodcraft that if I could find the FESTOOL Domino I needed anywhere from any vendor to buy it due to a 23-40 week backorder on their end Toolnut had 1 left and put it on a UPS truck that same day The sales rep Bill also stayed in contact with me for other items I might need and advised me right away of backorders and availability I couldn t be more pleased with the service I ve received I wish more companies were as good 5 stars UPDATE I received my order today just 2 days after placing it It was packaged very well and all items available were included Also Toolnuts sent me an email detailing my backorders which was great Again 5 stars I m a happy customer UPDATE 2 I had one backorder left from my original order the Seneca Small Mortise Kit and it shipped via USPS on Monday label created Friday When I called to check on it I requested it be shipped via UPS Found out the default for their shipping department is cheapest possible however they did put it 3 Day Priority Mail rather than 1st class It arrived safe and sound today So you can request faster shipping but I suggest you do it when placing the order My entire order s from start to finish is complete 5 stars

Great Company

I have had nothing but good experiences with Tool Nut When I have had a question about a tool their response was fast They stand behind the tools they sell

Great Tool Shop

I have placed many orders from Tool Nut delivery is always fast tools and pricing as advertised Very pleased

Prompt delivery of products at competitive prices

I have excellent results Everything I have ordered has come in on time and in excellent condition well packaged Customer support has been excellent