Uk Reviews

The on-line catalogue has very detailed

The on-line catalogue has very detailed unbiased information for every item Equivalents alternatives are shown where applicable too The purchase to delivery turnaround is very impressive for all in stock items Returns procedure clear and unequivocal

The Measure of a Man

In truth I didn t need a tape measure of this length but it reminded me of happier times on the school s sports field

I broke my rotary sanding tool when I

I broke my rotary sanding tool when I got in touch with the makers thay don t do the baring as a spare so googled it and found this firm Excellent service and now in back sanding

Excellent service

Excellent service Good prices on components Next day delivery Any issues you may have are sorted out immediately through the online chat service

Always Excellent service

RS Components are part of my daily ordering anything I need i can normally find straight away if not very helpful customer service Excellent company

Very efficient service on the phone

Very efficient service on the phone when my online order failed to go through It was my first time ordering on the web so hopefully it will be okay now

How to put it right when something goes wrong

I have bought components from RS many times over the years and they have alway been efficient and delivered quickly as I would expect from a trade distributor Recently my order resulted in a wrong component being delivered Unfortunately for RS the replacement delivered the next day was exactly the same I now had two of them When I phoned them they were very apologetic and indicated that they would need to identify where the problem arose and that after that the right part would be delivered All very reasonable Next day I received an email explaining that the problem had been found and fixed and that the right part would be with the courier immediately I was also called and apologetically told about the problem and how it would be put right as quickly as possible and to my surprise that because their performance was not up to their expectations there would be no charge for the part I had ordered MOST IMPORTANTLY there was no flannel they were completely straight about how they were putting the problem right

RS provide quality kit quickly and have

RS provide quality kit quickly and have great stock levels range They are a trustworthy supplier that provides a great service and support whenever asked for it