DELIBERATELY SHUT DOWN MY NETWORK
This company deliberately and maliciously reset our broadband configuration back to factory default settings effectively completely switching off the broadband connection to 34 independent businesses on our business park altogether We d had a long dispute over a small amount of costs as I believe they were also trying to charge me to resolve network issues they themselves had created so we agreed the best course of action was to part ways so instead of doing a formal handover to our new support company they intentionally shut down my network in a petty sulk It took 4 days of on site configuration work to get it going again and unfortunately uncovered all sorts of other examples of lazy unprofessional workmanship which they were responsible for over a 3 year period They are the type of company you dread to get locked into a contract with as they will cause far more headaches than you had to start with They do not document anything and have never been able to take responsibility for any of their actions they prefer to charge you for this instead the director even claimed that the network reset described above is the standard way the handover of a ubiquiti account works - complete lies They have rebranded between Agile ICT Stratus Technologies and Unity in the last 3 years which speaks for itself I advise you to avoid this company at all costs
Mark Hood
N/A
Stop emailing me
Stop emailing me
customer
N/A
We recently faced a challenge with
We recently faced a challenge with securing a Wayleave agreement for our leased line installation and I can t speak highly enough about the team s support through the process From the outset they were attentive knowledgeable and committed to navigating the complexities of Wayleave with us They handled every detail with precision keeping us updated throughout and ensuring that the installation stayed on track despite the potential roadblocks
Neil Warren
N/A
Excellent Service Provider Trusted IT Partner who I would highly recommend to others
I have always found Unity World to be an excellent company to work with I would highly recommend them to others who are on the look out for a trusted IT partner
Helen
N/A
Great service Great people
I ve enjoyed working with Unity for about 20 years The company feels small and gives a personal service that I recommend very highly They must be a good employer because over the years the staff turnover has been minimal When I have technical questions I know who to ask and I usually have solutions to my problems promptly Thanks Jon Hill
Mrs Read
N/A
Excellent local provider
We have worked with Unity for a number of years now and they are our recommended supplier for VoIP and broadband solutions They are always helpful and look after our customer s needs excellently We also as a business use them for our own internal systems too
Sean Hall
N/A
A long standing relationship
I have dealt with Unity group in its various stages of growth starting in 2003 when they were Agile over the last 21 years In that time I have been faced with various IT connectivity challenges They have always come up trumps with a solution that has been quick and cost effective So I ll shortly be entering my 22nd year with them You can draw your own conclusions from that I hope to continue into the future A great team to deal with
