


Based on authentic user experiences
Madalin Mihuti
6731 reviews
N/A
11 months ago
Uspolo assn UK the worst customer
Uspolo assn UK the worst customer service I have ever seen I ordered something and I received another THINK I sent to them ten messages to fix my problem and the answer is the same Dear Customer Thank you so much for your message We are dealing with a high volume of support requests but please rest assured we will get back to you as quickly as we can Thank you so much for your patience Already 18 days and nothing happened My clothes waiting in the bag because I received the wrong item
Fatma Elkasrawy
6731 reviews
N/A
11 months ago
I placed order in 12 12 2022 for 255
I placed order in 12 12 2022 for 255 Then returned items worth 150 with the Royal Mail with tracking number and signatures it s returned in 20 of December and singed by them i contacted the customer service after month they replied we didn t get any returned parcel from you
HassanB
6731 reviews
N/A
11 months ago
I wish there was an option to select 0
I wish there was an option to select 0 here because this is what I would have given to them Absolute shambles of a customer service No number to contact Its just an email address that you have and even that is not dependable I have requested for a full refund for their appalling service
mul vid
6731 reviews
N/A
11 months ago
Disappointed
Disappointed they never shipped the item no customer service whatsover son no money back Spent over 150 gbp
Gabriel Ogunlade
6731 reviews
N/A
11 months ago
Avoid at all cost
Avoid at all cost Ordered since 29th of December 2023 nothing delivered till today No response via customer service Order number USPA37253
Noha
6731 reviews
N/A
11 months ago
It is a scam
It is a scam I made an order on 29 August and since when there is no update in this order I sent 2 email for customer service with no response
Ali Akbar
6731 reviews
N/A
11 months ago
Worst experience with a retailer
Worst experience with a retailer Over 6 weeks that I placed order but have not received my order Sent them emails on customer service and it seems they are not bothered Have sent an email asking for order or refund and if still not received would have to report to police Dont buy online
Qush
6731 reviews
N/A
11 months ago
Customer service and returns process shambles
Customer service and returns process a shambles No contact number for customer service only emails Even then you have to keep chasing for a response If you need to return an item the process is complicated And then when you do send the item back they claim they never received it It took me two months to get the money refunded after I said I would complain to the consumer ombudsman and my credit card company Never again
H Aniq
6731 reviews
N/A
11 months ago
Non existent customer service
Non existent customer service I ordered a month ago and still no or communication about the delivery I have sent about five emails during this time and no response from the customer service There is no contact phone number which I can use
Ngaha Colince
6731 reviews
N/A
11 months ago
This company got my item returned back
This company got my item returned back after i purchased online They received the parcel but i ve never been refunded It s been couple of months that i regularly mail them no reply No phone number available to call them They just ignore everything Strange for a company with thousands advertising on net