Viennaclassic Reviews

Warning - Beware - Do not use Vienna Classic

I did not realise that I was not booking direct the Vienna State Opera The tickets were sent for the wrong date and they would not give me a refund There is also a 26 service charge over and above the ticket price which we did not realise There is no way to check your purchase before you click Buy They state a 14 day refund window which doesn t exist unless you pay with a voucher I would never trust these people again

Beware of this company dont buy from them

Beware of this company Dont buy from them We purchased ticket for a concert in Vienna they charge my credit card and then got an email telling us that the concetrt is sold out We have requested a refund but never hear from them again I guess they stole our money

we were robbed of our tickets to the

we were robbed of our tickets to the show We needed to change the date of the performance and on the phone line the operator told us to send an email and we would get a voucher to book a new performance So we didn t go to the original performance and after an email communication we were told that we had made it all up and it was all our fault I threatened them with lawyers and a bad review so I m starting a review but as I see it we are not the first where they are dissatisfied with us

DO NOT BUY TICKETS FROM THIS COMPANY

DO NOT BUY TICKETS FROM THIS COMPANY I wish I had read reviews beforehand I booked 2 tickets for a Spanish Riding School performance It looked like I was booking directly at the school When email confirmation had not been received I thought I d not completed the order correctly so I repeated the process Same thing happened again I then discovered the emails had gone into my spam I immediately sent them an email which has not been answered I tried calling but the office was closed I did eventually get through to them on Monday morning and they will not refund the extra 2 tickets I now realise they this organisation for the tickets Expensive mistake

Terrible

Terrible - do NOT use this site Buying two tickets the total costs were eur 22 00 extra for nothing Be careful - the homepage looks official - but it is not

Service charges payed for nothing

Service charges applied for nothing We overpaid extra 44 euro for two opera tickets Always buy the Vienna opera tickets directly on The state opera webpage

booked tickets for a musical complete ripoff

booked tickets for a musical web page looked official booked in the category 150E received a confirmation that I had been given tickets in category 125E tickets had to be sent in hard copy which cost 10E first received tickets that had a ticket price of 89E printed on them but were for the wrong show after a phone call first tried by email did not respond they sent new tickets which then had 99E printed on them emailed them again no response called them waited for 15 mins in the line they then told me that they have a 26 service fee do not book with them complete ripoff

Absolute scum bags

Absolute scum bags charged me 42 euros for a ticket that cost 27 euros the website leads you to believe that it s connected to the Spanish riding school but it s just our equivalent to ticket master I booked my tickets in December to go in august but they refuse to give me a refund even with 8 months notice

Wrong ticketing and refund fraud

Unfortunately I checked this Trustpilot reviews only after my experience I bought 2 Tickets for Spanish Riding School - PerformanceOrder date 2023-03-03Show date 2023-04-15 11 00 184 00 The email confirmation showed the right show date 2023-04-15 BUT When I arrived to Spanish Riding School the info point found a critical issue The Ticket PDFs were related to MAY not the reserved date in April and the shows was already sold out Finally I m pushing the refund from 6 weeks and none are answering to me