Viagogo Reviews

Sell out event

Don t listen to the negative comments on this site I am extremely grateful for the tickets to a sold out event that otherwise would have to wait 2 years for face value seats and even those were of limited availability People who have complained about this site clearly do not understand the value of tickets in demand and should not comment if they too tight to pay the going price I will definitely use them again Reading the reviews caused unnecessary anxiety in the build up to an event I should of been looking forward to and only relaxed after breezing through admission I paid a little over double face value and was happy with my purchase

I bought three tickets for the F1

I bought three tickets for the F1 today I purchased them on Thursday Then read the reviews and panicked The order was confirmed and stated would receive the tickets by start of event Saturday midday I received a phone call explaining how to retrieve them And email confirmation I worried for nothing Was an excellent transaction and will use again Very happy daughter as it was her birthday today too

Fabulous Coldplay 2023

I was a bit skeptical ordering from the website due to the trustpilot reviews as we had already been scammed by someone on twitter 2 days before the Coldplay concert last Wednesday we chanced it and booked tickets via Viagogo I was pleasantly surprised was updated by email a few times and got the tickets transferred quickly that night by the seller It was really quick and easy We had a fantastic time at Coldplay best concert I ve ever been to The seats were the cheapest on the website and the view was fantastic would recommend ordering from Viagogo would order again

Really good experience

I actually had a really good experience with Viagogo I bought Harry Styles tickets and they were sent by email when they said they would be They were screenshots of someone else s tickets with someone else s name on them which worried me but the website explains they have third party sellers and they only receive the money when you re scanned into the venue Was a seamless experience

Worth it

Skeptical with the reviews on here but took a punt and pleased I did Bought tickets for Lana Del Rey gig on 9th July about 10 days before received a week before and transferred directly onto the official app Got in fine no complaints at all

I never think to leave good reviews for

I never think to leave good reviews for things but feel that this will help people who like me read all the negative reviews after purchase I ordered two tickets for Muse last autumn and was told I d be notified a week beforehand about downloading tickets 27 May Sure enough the email came through and I got my tickets Went to the gig yesterday and my gate number coding didn t seem to tally with where the marshals were directing people which twisted my stomach and brought all the bad reviews racing through my mind Turns out the queueing system and staff knowledge deserved the one star rating Got in tickets scanned had the most fabulous time

Christine Satongar

Many thanks to The British Open and Viagogo We were informed by The British Open that our tickets had been compromised and no longer valid Viagogo responded quickly and our tickets were refunded The British Open had new tickets available for us to purchase so thank you to both parties for a happy outcome

Had read bad reviews but

Had read bad reviews but really wanted to go to see Springsteen at Hyde Park Tickets were expensive but arrived in my account a week in advance of the gig and absolutely no problems Awesome concert and we ll worth splashing out on gold circle

Great experience no issues

Purchased tickets for Micky Flanagan for 13 05 23 After transaction checked out Viagogo and was horrified by all the really bad reviews I called Viagogo s customer services Mark and felt relieved I got through so quickly and easily Mark was extremely reassuring and explained process relies on the sellers - he said I d get tickets nearer event date as that is when they are released to the seller After conversation he sent me an email explaining everything in detail further reassuring me they were closely monitoring my order and communicating with the seller I received regular emails leading up to event and the tickets were transferred to me 25 04 I arrived at O2 tickets worked seats were what I expected I didn t pay much more than face value had an amazing time thank you Viagogo

No issues

I purchased some Friday tickets for the British grand prix I only paid 27 each the negative reviews made me wary of spending anymore The face value was about 180 They got me in The Silverstone tickets are electronic so I was confident before I set off that all would be good