Viagogo Reviews

I purchased tickets to see The Weeknd

I purchased tickets to see The Weeknd in London through Viagogo I d not looked on Trust Pilot before purchasing but I did about a week before the concert - and I wish I hadn t I was so worried after reading horror stories That is not the experience I had with Viagogo I purchased the tickets in June and they came through two days before the event via TicketMaster I had zero issues with the tickets I purchased and the show was incredible

Blur Sat 9th July 2023

Bought four tickets for Blur Sat 9th July 2023 at Wembley for 15 each Felt sure they would be fake or clones or something E-tickets were sent through around two hours after purchase and transferred to Ticketmaster Went to London on the day with back-up plans in case the tickets didn t work They got us in no problem And Blur were amazing Burgers inside the stadium a bit dodgy tho

I don t know why so many negative

I don t know why so many negative reviews with viagogo first time I booked tickets Sebastian yatra showed at Starlight marbella 5th July I don t have any issues received E-tickets in 24 hours I am very happy and enjoy the showed will definitely book events with Viagogo again

Great delivery Adele Vegas and many other concerts

I am surprised there are so many bad reviews here Probably the people with bad experience are the ones posting I have used Viagogo to buy tickets to at least 20 different concerts shows I never had any problems Viagogo delivers

The customer support team specifically

The customer support team specifically Esdras Sup was absolutely amazing and very helpful massive Thank you for your help and support

No Problems at all for Bruce Springsteen

Purchased 3 tickets for Bruce Springsteen 11 months ago and then I read the reviews arrgghhh To say I have been panicking for the last 11 months is an understatement I had nothing to worry about Tickets arrived via email on the date stated and we gained entry with no problem at all A little surprised with how much I paid compared to face value however I guess this is normal with people selling tickets on for a profit It s a shame others are having so many problems and there are so many bad reviews I would consider using viagogo again

Really good customer service Bad experience turned good

The seller never transferred my tickets and when I called the agents I spoke with couldn t have been more helpful and understanding Lines were open 24 7 and no wait time I know this sounds like an add but it was genuinely such a good customer experience that I thought it was worth leaving a review

Absolutey zero problems using this

Absolutey zero problems using this website Purchased 5 tickets for the 1st day of the Ashes test at Leeds Received email confirmation of tickets 1 week prior to the start printed them out and no problems getting in Seats we got were great fantastic view

Bexcelent ooked service tickets to see Sam Smith at

Booked tickets to see Sam Smith at Resorts World Birmingham After Sam had to cancel Viagogo contacted me advised me how to get my money back I followed instructions and less than 2 weeks since the concert was cancelled the money is back on my card Can t fault the service what so ever customer service lady very helpful

Absolutely brilliant bought tickets to

Absolutely brilliant bought tickets to see Andre reiu in Manchester everything went smoothly read so many negative reviews about viagogo in all fairness I had no problems what s so everWill definitely book through viagogo again

No issues

I purchased some Friday tickets for the British grand prix I only paid 27 each the negative reviews made me wary of spending anymore The face value was about 180 They got me in The Silverstone tickets are electronic so I was confident before I set off that all would be good

Great experience no issues

Purchased tickets for Micky Flanagan for 13 05 23 After transaction checked out Viagogo and was horrified by all the really bad reviews I called Viagogo s customer services Mark and felt relieved I got through so quickly and easily Mark was extremely reassuring and explained process relies on the sellers - he said I d get tickets nearer event date as that is when they are released to the seller After conversation he sent me an email explaining everything in detail further reassuring me they were closely monitoring my order and communicating with the seller I received regular emails leading up to event and the tickets were transferred to me 25 04 I arrived at O2 tickets worked seats were what I expected I didn t pay much more than face value had an amazing time thank you Viagogo

Had read bad reviews but

Had read bad reviews but really wanted to go to see Springsteen at Hyde Park Tickets were expensive but arrived in my account a week in advance of the gig and absolutely no problems Awesome concert and we ll worth splashing out on gold circle

Christine Satongar

Many thanks to The British Open and Viagogo We were informed by The British Open that our tickets had been compromised and no longer valid Viagogo responded quickly and our tickets were refunded The British Open had new tickets available for us to purchase so thank you to both parties for a happy outcome

I never think to leave good reviews for

I never think to leave good reviews for things but feel that this will help people who like me read all the negative reviews after purchase I ordered two tickets for Muse last autumn and was told I d be notified a week beforehand about downloading tickets 27 May Sure enough the email came through and I got my tickets Went to the gig yesterday and my gate number coding didn t seem to tally with where the marshals were directing people which twisted my stomach and brought all the bad reviews racing through my mind Turns out the queueing system and staff knowledge deserved the one star rating Got in tickets scanned had the most fabulous time

Worth it

Skeptical with the reviews on here but took a punt and pleased I did Bought tickets for Lana Del Rey gig on 9th July about 10 days before received a week before and transferred directly onto the official app Got in fine no complaints at all

Really good experience

I actually had a really good experience with Viagogo I bought Harry Styles tickets and they were sent by email when they said they would be They were screenshots of someone else s tickets with someone else s name on them which worried me but the website explains they have third party sellers and they only receive the money when you re scanned into the venue Was a seamless experience

Fabulous Coldplay 2023

I was a bit skeptical ordering from the website due to the trustpilot reviews as we had already been scammed by someone on twitter 2 days before the Coldplay concert last Wednesday we chanced it and booked tickets via Viagogo I was pleasantly surprised was updated by email a few times and got the tickets transferred quickly that night by the seller It was really quick and easy We had a fantastic time at Coldplay best concert I ve ever been to The seats were the cheapest on the website and the view was fantastic would recommend ordering from Viagogo would order again

I bought three tickets for the F1

I bought three tickets for the F1 today I purchased them on Thursday Then read the reviews and panicked The order was confirmed and stated would receive the tickets by start of event Saturday midday I received a phone call explaining how to retrieve them And email confirmation I worried for nothing Was an excellent transaction and will use again Very happy daughter as it was her birthday today too

Sell out event

Don t listen to the negative comments on this site I am extremely grateful for the tickets to a sold out event that otherwise would have to wait 2 years for face value seats and even those were of limited availability People who have complained about this site clearly do not understand the value of tickets in demand and should not comment if they too tight to pay the going price I will definitely use them again Reading the reviews caused unnecessary anxiety in the build up to an event I should of been looking forward to and only relaxed after breezing through admission I paid a little over double face value and was happy with my purchase