Vip-booking Reviews

VIP-BOOKING Find the perfect location for your Italian holiday

vip-booking.vacations
5.00
38 reviews
Excellent Rating
Based on 38 user experiences

Rated 5.00 out of 5 by 38 Happy Customers

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AI Review Summary Based on 38 reviews

Customers report an excellent experience with VIP-booking, highlighting professional service and effective communication. The company is praised for flexibility and helpfulness, especially during unusual cancellation situations. Guests also appreciate the quality of the properties and their locations. Quick response times and reliable support are consistently noted. Overall, reviewers express high trust and satisfaction with the booking process and host interactions.

What customers love
  • Excellent communication
  • Flexible cancellation
  • Great location
  • Helpful host
  • Professional service

Last updated 1 month ago

S

Excellent Professionalism

Hi I booked an apartment managed by VIP-booking in Champoluc Italy from 14th Mar for 7 days It became very evident that travel there would become very difficult due to COVID-19 I had booked through airbnb com and was way past the free cancellation period However Mauro who manages the property was very understand of my situation basically having to self quarantine for 2 weeks on my return to Ireland and without hesitation offered to refund the full host cost to me The money was refunded within 48hrs This was all done prior to flights being cancelled and the Aosta valley being closed This level of understanding and professionalism was greatly appreciated I have no hesitation recommending VIP-Booking and Mauro Regards Karl
R

Highly engaged organization and gives

Highly engaged organization and gives quick response tot mailAfter cancellation i got my money back very quickly
L

Great communication

Great communication Very accommodating I highly recommend
M

Top recommendation

A great experience dealing with this Company Pleasent and trusting contacts We will for sure be back again Top recommendations from us
A

Great location and Panorama in Levanto

Great location perfect view fully and well-equipped A very good experience
B

Uncomplicated cancelation due to corona

We booked the apartment in Levanto and were really looking forward to our vacations Unfortunately the swiss government has decided one day before our departure to add Liguria to the list of regions that require quarantine on the return trip No problem for VIP-booking we got our payment back immediately and uncomplicated We will certainly try again next year and hope the corona crisis will be over by then
H

Helpful and very friendly

VIP-Booking are very nice and kind people The contact was unsophisticated and friendly They are very flexible and gave us a treat by thinking of Kids Bed chairs and other important things to us They asked what our needs are and were willing to really help us at any time
M

Excellent service from VIP Booking

Excellent service from VIP Booking Mauro was allways frandly helpfull and fast in answering They were very accomodating because we had to cancel under unusual circulstances
E

Great support in a challenging situation

Very unfortunately the Swiss government decided to put Liguria on the list of countries regions restricted for travel As a result I had to cancel my booking for an apartment in Levanto I informed my agent Mauro Bricca last Saturday and was very surprised to get back his answer almost immediately And I was extremely pleased that Mauro was able to confirm to me that the full payment made will be refunded This confirmed my positive experience with the booking process right from the beginning as everything went very fast and smoothly And Mauro s English is impeccable indeed I will definitely be back for my next booking
T

Perfect

Perfect very friendly helpful and trustworthy We will book with Mauro and his team again See you in 2021

About Vip-booking

We manage some carefully selected villas and holiday houses in Italy Our listings range from luxury villas with swimming pool to apartments and cheaper solutions but always with an unbeatable quality-price ratio

United States

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