Vitalproteins Reviews

Horrible treatment

Horrible treatment They continued my subscription after canceling it weeks prior I called and stopped it before it shipped out Still waiting on my refund Everyone I ve talked to there is rude and unhelpful

Dreadful service and false adverts

Dreadful customer service Falsely advertised products They try to force you in to registering for an account just to complain by claiming they cannot receive screenshots of their emails without you registering an account Their agent quoted text to me from an email they sent and then told me he wasn t able to see the offer in the email - he said he was ending the chat when I pointed out that he must be able to see the email as he quoted it to me Customer service advisors are VERY disingenuous - won t answer straight questions and are very misleading Products falsely advertised at prices you cannot actually get Avoid at all costs

Warning - chemicals used

Warning - chemicals usedI have been using Vital proteins original no flavour since November I have to say my nails are not breaking any more but I have come across something quite disturbing Through my research I got in touch with the environmental research centre company and they sent me a report they did on vital proteins in 2017 Like so many other healthy supplements outhere the report said they are using chemicals such LEAD which is a poison really This week I have tried to contact vital proteins via email and social media and even attached pdf document with the proof buy they are not replying Just wanted to warn people out there and perhaps you can do your own research

vital proteins collagen peptides equals stomach upset for some

I bought vital proteins collagen peptides unflavored as with Peri menopause I am noticing my hap thinning and skin losing elasticity I definitely think the powder works however I experienced nausea bloating diarrhea daily while taking it As it s not mentioned as a side effect on their website I thought I was just sick from eating something but I then found a forum where many women experienced the same thing When I stopped using it the symptoms went away so for anyone with a sensitive stomach don t use it I gave it to my husband as they don t give refunds It didn t affect his stomach at all so it really depends on the person

Scammers

I ve been chasing them for a refund for over 3 months at this point and the tracker still clearly says the package was never delivered Customer service Ali tried to get me to send him copies of my personal bank statements instead of sending any proof of a refund they are scammers and incredibly sketchy Don t risk it

i recently purchased Vital Proteins

i recently purchased Vital Proteins Mixed Berry Collagen Peptides 10 4 oz expiration date 2024 As the VP label clearly states mix with cold liquid using a spoon that is what I did and then when disgusting gray bits floated to top and bottom I vigorously shook it It still did not mix I took a sip and it smelled like sewer and tasted awful Not wanting to waste money I called VP the rep Alexis told me I needed to use a hand frother and find my receipt for VP refund Understandable except this product made me feel sick and it absolutely does not mix so I won t be looking through months of receipts to be refunded by VP Rather write this review and save others from being sick Suggesting that you stay away from this product there maybe something very wrong with it

they did not disclose that the

they did not disclose that the packages are shipped from another country so it took forever to arrive as the package was held by customs kept on tracking and following the package stayed home on the delivery day and than there was no name on the package so it could not be delivered now waiting for my money to come back and almost month has passed since I placed the order will not order directly from them anymore

Same as others -- shell company no support

Same as others -- years of use consistency changed No indication of where product is made or sourced on packaging Called on a Wed morning was on hold for over 13 minutes Company recording says your call is important we ll be with you in a moment then after 10 minutes taking longer than usual then after 12 minutes a recording redirects me to the website and email which from the feedback here is not going to be much help After the other suggestions there is an option to leave a message but when you press 1 there is a tone and no greeting direction or any indication recording has started then the call ends Very sketchy and unprofessional company Contact your bank and request a chargeback

Please read reviews 1st

I fell for vital proteins My skin feels lot drier with being perimenopausal I came across vital proteins skin hydration boost I thought perfect Then I came across vital proteins collagen peptides Couple of days later it came up on my phone on news feed how collagen peptides is made It honestly turned my stomach watching it coming from bovine skin and hair Thinking it doesn t matter I ll not try it I still have skin hydration boost to try Really annoyed as the seal wasn t on the tub I ve been in 2 minds and now decided not to take the capsules Wasted money and yes I know I should have read more into it Vital proteins have cancelled my subscription hopefully email sent saying they have I have been intouch with my bank too