Based on authentic user experiences
Grace Lynch
6737 reviews
N/A
1 year ago
SCAM DO NOT ORDER
This is a scam I ordered embroidered patches they messaged back telling me they would give me printed patches instead I said no that I wanted what I ordered and I requested that they cancel my order pre-production and refund me since they couldn t do what I wanted The sales rep completely stopped replying and I have no way of getting a refund for the money I already spent on this order The company phone number goes to a non-functioning google inbox the site has bad grammar and stock photos for the executives on the about us page I am very frustrated and unable to contact anyone at the company or cancel my order
Leanne Johnson
6737 reviews
N/A
1 year ago
Vivipins are great until you have a
Vivipins are great until you have a problem I ordered a large number of custom pins a month before an event A few days prior I noticed that I had not received a tracking number for the pins When I contacted them they simply stated there was an issue with the machines and they would still arrive on time I could not see how that was possible so I requested to cancel the order They said they were already in transit and that if I didn t receive my order on time I would be given a full refund Well the day of the event came and went I refunded all of my customers and requested my refund Surprise surprise They aren t willing to take the pins back or give me the promised refund They also produced and shipped out the pins after my initial request Very shady Will be contacting my CC agency to see what can be done
Lou
6737 reviews
N/A
1 year ago
This company has no clue what they are doing
I ordered enamel pins with Serial Numbers and clutch bags to be delivered on a specific date for my son s wedding Not only did the order arrive 4 days late broken machine which they mentioned only after I asked them about the delay wedding was already done but the serial numbers and clutch bags I paid extra for were not included This China-based company is not one I would trust ever again unless they are able to correct the situation which they have not done yet I will be glad to update my feedback if they can resolve this matter professionally
Kristian Harris
6737 reviews
N/A
1 year ago
Custom neck gaiter was good quality as described
I was looking for a custom neck gaiter and found Vivipins website where they have options to submit a custom design for making a personalized gaiter I couldn t imagine that honestly that they have no minimum order I was tired of poor quality and found them honest and do not compromise on the quality fabrics and print
Bar Alayof
6737 reviews
N/A
1 year ago
Not a scam
Some guy wrote here they are a scam which scared me when I first ordered I ve ordered twice from Vivipins 40-50 pins each time more satisfied from the last Great quality fast shipping I live in Israel which usually makes shipping things here a nightmare great website and awesome costumer service that always answered within less than a day even when I had a lot of requests btw no one asked me to write this I just wanted people to know it s safe to order from them because of another review left here
