Vvsjewelrystore Reviews

Please Please Please don t buy from SCAM

Please Please Please don t buy from this site This is a complete scam I got a mystery box 86 00 and inside was a cheap watch that s worth 10 Don t buy from there it is a SCAM

Fraud

I placed an order in November last year it is now June 1e 2023 and I still have not received my products They don t reply to my messages are they even real

Do not purchase quality is terrible and

Do not purchase quality is terrible and customer service is worse

I didn t want to give Vvs 1 star but I

I didn t want to give Vvs 1 star but I was charged express shipping I ordered Jan 9th still sitting with Canada post now delayed here passes another weekend without my packages Canada post ruined my experience this is to anyone looking to buy from Vvs you will not get your order for months who knows if I will ever even receive my orders next time don t use Canada post Vvs and secondly I ve been waiting this long no refund on express shipping also they haven t even offered my anything to keep me happy lastly I just downloaded wish and seen the exact jewelry I purchased from Vvs for over 100 I found on wish for 5 You kidding me I hope vvs is better quality the Wish I ll remove this post when vvs truly makes it right with me I m an unsatisfied customer Also I bought packages for 2 friends maybe I ll have them write a review aswell I have been very patient today is the end of my patience 1 star for a 1 star service

Terrible customer service

Terrible customer service i asked them for an exchange on a chain and Ive got no response DO NOT BUY FROM THESE LAZY HUMANS

Please steer clear of company they have

Please steer clear of company they have the worst Shipping wait imaginable I orders a 20 inch rope chain and a letter p for my name on first order took like a month to receive when I got it it was 18inch with a letter a when my name starts with a p I contacted them they agreed to replace witch they did with another wrong order this time chain length was correct but yet again another letter a I can t were an a when my name is Peter they can t seem to get nothing right I m feed up I will leave reviews daily on all platforms because of this Don t order don t order save your money then they hv the nerve to not want to fix the issue yea they ve got the right one I guarantee when this goes viral they will loose This is trash company Shipping from China

Terrible Return Policy and equally bad

Terrible Return Policy and equally bad customer service I purchased a necklace and pendant I never even opened the package I requested to do a return because the pendant was way bigger then what it looked There was no measurement of the pendant so i had to go off visuals They told me they cant except my return They don t do remorse returns How is this a remorse return There return policy states your item must be unused and in the same condition that you received it It must also be in the original packaging Please contact us immediately for any concerns after receiving the item I thought i met this criteria According to them no I guess they can just turn down any return they want by saying no remorse returns Scummy return policy and scummy customer service They have completely ghosted me on me emails Stand by for the reply from VVS saying this statement is not true That seems like their thing for every bad review they get

BEWARE I purchased a watch for 120aud and it

I purchased a watch for 120aud and it didn t keep time The hour hand never moved I contacted customer service and they were responsive I had to provide video evidence and then they said they had never experienced this before and would replace it I followed up many times and was always told my enquiry was with their warehouse After 2 further months of follow up a watch arrived that was totally different to what I ordered I then sent evidence of this and they apologised and said they would rectify it They then sent me fake tracking and 5 months later I still do not have what I paid for Do not purchase from this company they are fraudulent take your money and do not provide what you order Buyer beware