Based on authentic user experiences
Janet B
6737 reviews
N/A
10 months ago
They do not honor their return policy
I bought the buy 2 get 1 free After receiving the bags I realized I had one almost identical to this bag and would like to return The company says they have a 60 day return policy They require you send an email with reason for return your order number name and address I have sent an email to their support address they instruct you to use several times in the last 2 weeks and have heard nothing from them I called the number but no help as they refer back to their website for returns The bag is okay and not that expensive But it is false advertising offering free returns when in fact it appears they don t
Katherine Lee
6737 reviews
N/A
10 months ago
I was scammed by Wander Plus
I was scammed by Wander Plus but FlyHugz saved the day The FlyHugz neck pillow is a lifesaver I travel a lot for work and this pillow makes all the difference
Samantha Green
6737 reviews
N/A
10 months ago
I ordered the Wander Plus pillow
I ordered the Wander Plus pillow and it was horrible It didn t offer any support and I couldn t sleep at all during my flight
Gregory Bennett
6737 reviews
N/A
10 months ago
Stay away from Wander Plus Their
Stay away from Wander Plus Their neck pillow didn t help with my neck pain at all and the fabric started fraying after one use
Brian Thompson
6737 reviews
N/A
10 months ago
I ordered from Wander Plus and
I ordered from Wander Plus and the pillow was nothing like what they advertised It s a cheap knockoff and does nothing for neck pain Won t be buying from them again
S Butler
6737 reviews
N/A
10 months ago
Poor product quality and disappointing company accountability for defective product
I purchased the travel bag in December 2023 in anticipation of a trip in May 2024 I used the bag once or twice between December and May but primarily stowed it away until it was time to travel The 2nd day of the trip I realized the strap was breaking away from the body of the bag I stopped using the bag immediately Upon my return I contacted the company to request a refund or replacement Best offer was 20 refund since it was past the 60 day warranty period I accepted as it was better than nothing but am frustrated and disappointed in the product quality and the company s unwillingness to stand behind their product
David Richardson
6737 reviews
N/A
10 months ago
Terrible experience with Wander Plus The
Terrible experience with Wander Plus The neck pillow was completely flat and didn t provide any support Waste of money
Andy Van Pachtenbeke
6737 reviews
N/A
10 months ago
Delivery completely unreliable
No idea if their products are any good They work with a completely unreliable delivery company After my package was lost the company sent me a replacement which was again not delivered Their delivery company has 91 one star reviews on Trustpilot and cannot be reached in any way
Heather Ward
6737 reviews
N/A
10 months ago
I initially bought from Wander Plus
I initially bought from Wander Plus and it was terrible Then I discovered FlyHugz and it was the best decision I ve made It s super comfy and my neck pain has vanished
Emily Walters
6737 reviews
N/A
10 months ago
I got scammed into buying what
I got scammed into buying what I thought was a premium neck pillow from Wander Plus It was uncomfortable and didn t provide any neck support Total waste of money
