Hanwag Reviews

Hanwag banks bunion shoe useless is not

Hanwag banks bunion shoe useless is not the word not waterproof at all midsole has collapsed after two months fing useless stick berghaus hillmaster gtx

NOT waterproof

I bought a pair of Hanwag banks walking boots 2 months ago I ve worn them about 4 times They re really comfortable with excellent grip but in spite of the fact that they re supposed to be Gortex waterproof I had soaking wet socks after walking in a light covering of snow I was about to buy my wife the same boot Certainly won t do that now It s a real shame Rubbish

Boot broke down after 4years of use

Boots broke after only 4 years of use and I had to buy a brand new pair of hiking boots in the midst of my E5 alps crossing hike Their terrible customer support told me to only help with anything that is directly bought with them and suggested to let them fix the boot for 100 Euros I m very happy that I bought another brand while I had to buy a new pair of boots on my E5 hike Never hanwag again

Han Wag boots mid sole disintegrated

Han Wag boots mid sole disintegrated very little use never happened with Lowa or any other boots I ve ever worn They provide a resoling service but only through a dealer not directly with the customer nobody in Ireland that I tried wanted to know Pure muck in my opinion and not worth the money I ve old army surplus boots still going strong after 40 years but not these Said online that crumbling mid soles like a stale biscuit is normal and not a product fault Bye bye Han wag to the bin and good riddence

I bought a pair of Hanwag boots in

I bought a pair of Hanwag boots in January 2018 and used them for walking the dog on a daily basis The sole of the boot was destroyed within 12 months Hanwag rejected a warranty claim because of excessive wear and tear They should stipulate that their boots are for decoration and not serious wear

DO NOT BUY anything from HANWAG

DO NOT BUY anything from HANWAG Hanwag sent me 2 same items although I ordered only one They charged me twice 400 EUR Nobody per their instructions is available to provide the return form which they are supposed to NOBODY reachable by phone nor by email I suppose this Company is bankrupt or in real financial trouble if it cannot be contacted I will next go to my lawyer and sue the CEO AGAIN do not order anything Hanwag seems not to be operational at all

Non-Existent Customer Service

Dreadful Customer Service BEWARE I placed on order through Hanwag s own site for 2 items on 09 08 2022 and paid for a 3-5 day delivery I received an email with the invoice on 10 08 2022 to advise my order had shipped and I d get a tracking number from the courier within a day No email form the courier has been received and no goods have been delivered despite Hanwag taking payment I emailed Hanwag 3 times to try and resolve this issue but on each occasion no one bothers to respond I m now trying to resolve it myself through my bank to attempt to recover the payment Very poor indeed for such a reputable company

Ladies Hanwag banks low

Hanwag banks low Really disappointed with these expensive walking shoes I ve worn them just a handful of times mostly in dry weather However today was the first time in wet weather They are not waterproof my feet and socks got completely saturated They are supposed to be waterproof My husband was wearing a much cheaper brand shoe and his feet remained dry I know which brand I will be buying next time and it won t be Hanwag