Wegotsoccer Reviews

Can we leave negative stars

Can we leave negative stars I just ordered 1000 worth of kits for my two kids for their soccer team All of the kits arrived on time and I was quite happy until I found that they had custom printed a Small sized jersey when all the others were Medium and Large I reached out to Gaby via their zendesk help line and she was less than helpful I asked for an itemized listing of my actual order she did not provide it Why is it this is the only company on the internet that wont give you an actual receipt that is itemized Now- I have a jersey that doesnt fit my daughter that I need to reorder and their website does not allow for individual team jersey orders What a nightmare I suppose it s back to Soccer com for our shoes and other accessories avoid at all cost

Most horrible soccer company

I have ordered from them online at least 50 pairs of shoes in the past year or so Not a single one of the orders went smoothly 50 of the orders were never shipped they just sat on my money for a couple months and then told me i can cancel as they do not seem to have those shoes - absolutely ridiculous if i could give 0 stars i would Kyle and Devon are the biggest jokes they never ever solved anything and the worst part is that they give zero fcks about customers Simply calling the physical store to ask about the availability of a product takes them weeks DD Never have i been issued any sort of compensation NEVER but i guess fool me once shame on you fool me twice more like 30x shame on me

I would leave 0 stars

I would leave 0 stars but that is not possible I ordered a jersey from them that said it was in stock and tracked my order each day After 7 days it was still in progress so I went to the online chat function to see if my order was being shipped and was told it was out of stock Of course I asked what online retailer allows you to order and pay for something that they do not have in stock but no answer was given Unfortunately my local club uses them for our kits but I will do everything in my power to discontinue using this company if you order from them understand that it may be back ordered and they will not tell you for weeks

Agree with non helpful canned

Agree with non helpful canned response with customer service They do not care Ordered July 31 2021 Uniform was guaranteed to be in for first game if ordered by Aug 5 I ordered 2 different team uniform kits One is ready but they won t ship because other kit is missing socks More people should speak up teams should stop using

I ve had a terrible experience with

I ve had a terrible experience with this company I ordered uniforms for my children two months ago and have not seen any portion of those uniforms yet My children paid for these uniforms with their own money and they have now played several games each without the uniforms that they paid for Yet this company refuses to offer even a partial refund

Terrible and deceitful company BEWARE

This company is mismanaged and deceitful and the customer service is awful I ordered my son cleats and ten days passed with no shipping email and so I emailed them only to find out after three extra days they didn t have his size They offered me a smaller size I was so angry and all they said was oops This isn t the first time this happened but it is the last They cost me having to spend full price on another site because the 4th of July sales were over Don t shop here

Hope Never to Do Business with WGS Ever Again

When we ordered two jerseys 12 days ago the invoice assured us it would ship in 3 business days It is now Wednesday My son has a tournament starting Friday In response to an email sent today they first responded that it would ship NEXT week Then in response to a phone call they said it had shipped TODAY Then in response to a followup question they said that well the USPS will be picking it up sometime this afternoon Estimated time of delivery maybe Saturday If given a choice I will NEVER do business with this fly-by-night outfit again

We Got NO Soccer Uniforms

You may have soccer but you definitely don t have soccer uniforms Promise was 3-5 weeks for a uniform kit been over 7 weeks and still hasn t even shipped Asked to cancel and be refunded the 100 and was told sorry not possible Definitely need to address that policy Whether it s custom order or not I m not paying for a uniform that my kid will wear for 1-2 games Unacceptable