Overall customer experience for Wipyshop is overwhelmingly negative, with a significant majority of reviews reporting severe dissatisfaction. The primary issue is a complete lack of responsive customer service, with customers unable to get replies via email or social media for refunds, returns, or complaints. Products are frequently described as cheap, flimsy, and of poor quality, often arriving with faults like broken zips or not matching the advertised description. The returns policy is criticized as misleading, with customers claiming returns are blocked despite promises, especially on discounted items. Delivery is inconsistent, with some orders arriving quickly but others being severely delayed or never received. Many customers label the company a scam or drop-shipping operation, accusing it of taking money and then ignoring problems. Positive reviews are rare but mention good product quality, fast delivery, and reactive customer service when they occur. The absence of a phone number for contact exacerbates the communication breakdown. The collective advice from reviewers is to avoid the company entirely due to the high risk of receiving faulty products and having no recourse.
What customers love
- Fast delivery for some orders
- Good product quality for some items
- Reactive customer service in rare cases
- Products meeting expectations in rare cases
Common concerns
- Non-existent or completely unresponsive customer service
- Poor product quality (flimsy, cheap, faulty)
- Misleading or blocked returns/refund policy
- Products not matching descriptions or pictures
- Severe delivery delays or non-delivery
Last updated 1 month ago
