


Based on authentic user experiences
JB
6727 reviews
N/A
1 year ago
Well communicated returns process
The returns process with WIT was great when I accidentally ordered the wrong size This was rectified for me free of charge with easy return postage Jarrod was really helpful Thanks team
Andy Surridge
6727 reviews
N/A
1 year ago
Fantastic gear awesome service
As a regular gym goer I m always looking for high quality gear that looks good Always had excellent purchasing experiences with WIT Super happy after my recent service from Jon Beaumont in the customer experience team sorting a problem of my own making Reinforces my commitment to buy again when you get that kind of service
Hannah Jarrett
6727 reviews
N/A
1 year ago
Top Notch Customer Service
I recently ordered some new lifters from WIT and having recently moved provided the incorrect address My shoes were returned to sender WIT was quick to respond to my emails and get things sorted out I would 100 buy from them again They have great customer service
Tyler Tabatt
6727 reviews
N/A
1 year ago
Customer service is top tier
I had ordered a pair of metcon 7 s for my wife and was unsure of the size and how they would fit I ordered during the Black Friday sale and received a discount The shoe was too small and I ended up having to return them I was concerned I would miss out on the discount but was quickly emailed back advising of how to return the shoes Once returned they sent another pair out with no cost to me
Consumer
6727 reviews
N/A
1 year ago
5 STAR SERVICE FROM JB
Love WIT s range of clothing but their customer service is superb Responses to issues are quick and matters are resolved swiftly Thank you Jon Beaumont
Eva White
6727 reviews
N/A
1 year ago
Awesome company great products
Awesome company with great products Super fast delivery had so many recommendations off gym friends to order from them High quality products and good sales
Marcella Dwyer
6727 reviews
N/A
1 year ago
Can t rate the customer service highly
Can t rate the customer service highly enough Had an issue with returns and received a timely response and the rep had such patience I wouldn t hesitate to recommend Well done WIT Fitness
Konstantinos Zachos
6727 reviews
N/A
1 year ago
excellent customer support
I was well happy with the customer service and communication I received from WIT as my initial order was delayed What I really loved about them is immediate response and willingness to find ways to accommodate the issue Plus WIT s customer service is super friendly and helpful Eventually I got what I wanted and I will definitely be back in the future
NedPro
6727 reviews
N/A
1 year ago
Great response and service to my order error
I accidently ordered the wrong size emailed straight away and received a response within hours Amazing friendly service Jarrod was great and sorted everything out for me Highly recommend
Ryan
6727 reviews
N/A
1 year ago
Accurate delivery times and responsive customer service
Ordered an item with a 48-hour estimate delivery time and it would have been delivered on time if Royal Mail wasn t being Royal Mail I had an email from Royal Mail stating there was a request to not deliver my item and after reaching out to WIT to ask about it as I was confused as I never requested that Nancy replied almost instantly with a solution and I had it sorted out and got the item the same day For future purchases you might have delivery issues due to Royal Mail having a lack of staff but that s not WIT s fault whatsoever