Wit-fitness Reviews

Top Notch Customer Service

I recently ordered some new lifters from WIT and having recently moved provided the incorrect address My shoes were returned to sender WIT was quick to respond to my emails and get things sorted out I would 100 buy from them again They have great customer service

Customer service is top tier

I had ordered a pair of metcon 7 s for my wife and was unsure of the size and how they would fit I ordered during the Black Friday sale and received a discount The shoe was too small and I ended up having to return them I was concerned I would miss out on the discount but was quickly emailed back advising of how to return the shoes Once returned they sent another pair out with no cost to me

5 STAR SERVICE FROM JB

Love WIT s range of clothing but their customer service is superb Responses to issues are quick and matters are resolved swiftly Thank you Jon Beaumont

Awesome company great products

Awesome company with great products Super fast delivery had so many recommendations off gym friends to order from them High quality products and good sales

Can t rate the customer service highly

Can t rate the customer service highly enough Had an issue with returns and received a timely response and the rep had such patience I wouldn t hesitate to recommend Well done WIT Fitness

excellent customer support

I was well happy with the customer service and communication I received from WIT as my initial order was delayed What I really loved about them is immediate response and willingness to find ways to accommodate the issue Plus WIT s customer service is super friendly and helpful Eventually I got what I wanted and I will definitely be back in the future

Great response and service to my order error

I accidently ordered the wrong size emailed straight away and received a response within hours Amazing friendly service Jarrod was great and sorted everything out for me Highly recommend

Accurate delivery times and responsive customer service

Ordered an item with a 48-hour estimate delivery time and it would have been delivered on time if Royal Mail wasn t being Royal Mail I had an email from Royal Mail stating there was a request to not deliver my item and after reaching out to WIT to ask about it as I was confused as I never requested that Nancy replied almost instantly with a solution and I had it sorted out and got the item the same day For future purchases you might have delivery issues due to Royal Mail having a lack of staff but that s not WIT s fault whatsoever