Based on authentic user experiences
Beth
6727 reviews
N/A
1 year ago
Positive outcome
The issue was responded too immediately prompt response and a quick solution was provided Melissa was Great at advising and has left a satisfied customer who will continue to shop with VQ
Mlle Rosalie Q
6727 reviews
N/A
1 year ago
Amazing customer service
Amazing customer service Had trouble returning something and get a refund Chris was so quick and helpful Very happy
Owen T
6727 reviews
N/A
1 year ago
Chris is the best
Had accidentally put my order thru using the wrong payment and had to write in an email to get it cancelled within 12 hours I had a reply from Chris who had refunded me my money Amazing service and really helpful
Jonathan Daws-Adams
6727 reviews
N/A
1 year ago
Great customer service returning my
Great customer service returning my order and exchanging my order for another size Sorted it for me and didn t have do to much on my part apart from return the itiem Very good communication and always willing help
Daniel Geiger
6727 reviews
N/A
1 year ago
This is how to do customer service
Was in touch with customer service re a faulty product Access to customer service super easy through chat bot outside of opening hours Next day customer service reaches out and solves the issue immediately Great example how customer service should look like
Hassan Aslam
6727 reviews
N/A
1 year ago
Great products and fast shipping
Great products and fast shipping Just bought 2x Eclipse V2 joggers on Saturday Was nervous as i m 5 ft 5 with logs for legs The parcel arrived within 2 days on Monday and initially I thought they re too tight but this is easily the BEST fitting joggers I own Used to shop at Pursue and MP and Alphalete but based off this 1st purchase alone i ll defo be coming back Only slight knock would be paying 5 quid for shipping when i already spent 60 quid on items but at least delivery was actually worth it
Carlito Delhaye
6727 reviews
N/A
1 year ago
A wide variety off products
A wide variety off products and when there is a problem they are quick to respond Thank you Chelsea
YC Nallyd
6727 reviews
N/A
1 year ago
Awesome customer service - Chelsea
Awesome customer service A special shout-out to Chelsea who provided a prompt response to my question which was a big help in sizing selection She also provided a reference for me aiding in making my best judgment This has motivated me to make a purchase from Vanquish for my first tryout
James Hernandez
6727 reviews
N/A
1 year ago
Good Customer Support
Chris was helpful in getting my situation fixed and very responsive He s also helped me before and each times has been helpful and quick
Cole Holowenko
6727 reviews
N/A
1 year ago
Customer service
After 2 uses my pants had a defect Melissa from VQ fit was prompt and so professional in her reply She kindly gave me the option to have a replacement free of charge or a gift card covering the cost of my pants and shipping I am extremely happy with this company To note I ve made multiple orders and have only ever ran into this one issue Highly recommend
